Established in 1997, Mountain Warehouse has grown rapidly to become the largest Outdoor Retailer in the UK, with 400+ stores worldwide and strong online sales both in the UK and Internationally.
To keep us on the cutting edge of the outdoor world we are always on the lookout for talented, enthusiastic people from all walks of life who love to be part of a fast paced team. If you embrace hard work, love change and strive to always make things bigger and better then come join us.
We have a vibrant, busy office full of great people. There are loads of opportunities to get involved in projects away from your day to day and plenty of opportunity for growth across all departments. If you think you have what it takes to join the Mountain Warehouse adventure check out our Current Vacancies.
Rating Reviews
Rating is calculated based on
21
reviews and is evolving.
Pros: The staff discount on outdoor gear is awesome, it really helps with personal purchases. Hourly pay as a Retail Sales Assistant is about what you'd expect for the retail industry in London, UK.
Cons: Raises are practically non-existent, even after a year or two. The benefits package beyond the discount isn't much to write home about, making it tough to save.
Advice to Management: Consider improving the pay progression for your onsite staff. Better pay and benefits would really help retain good Retail Sales Assistant talent.
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Pros: You can count on your hours, which is nice for a retail job. As a Retail Assistant, I felt pretty secure with a steady paycheck. It's a well-known brand in outdoor gear, so they aren't going anywhere fast.
Cons: Progression isn't super clear if you want more than a team lead role. Sometimes shifts felt a bit random depending on seasonal demand, making it harder for long-term planning. For full-time retail jobs, the pay doesn't always feel competitive.
Advice to Management: Think about clearer paths for growth for those in retail jobs, beyond just a team lead. More consistent scheduling would also help morale.
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Pros: The hourly pay for a Sales Associate was actually pretty decent compared to other retail jobs in Manchester. You also get a staff discount on outdoor gear and clothing, which is a solid perk if you're into that kind of thing. It definitely helps offset some costs.
Cons: Beyond the discount, benefits aren't great. There isn't much in terms of health insurance or robust retirement plans for part-time staff, which is tough. Holiday allowance for hourly employees feels pretty standard, nothing to brag about in this retail industry.
Advice to Management: Consider enhancing the benefits package, especially for long-term retail staff. A better pension scheme or even modest health contributions would make a big difference for employee retention across the retail chain.
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What kind of employee benefits does Mountain Warehouse offer to its retail staff in the UK?
Mountain Warehouse offers standard benefits for retail positions, including a staff discount on outdoor gear, which is a popular perk. They also provide opportunities for seasonal bonuses and a company pension scheme, contributing to overall employee financial well-being.
What is the typical work environment like for an Assistant Store Manager at Mountain Warehouse?
No answers yet.
What are the opportunities for career progression within Mountain Warehouse for retail staff?
No answers yet.
What is the typical management style like at Mountain Warehouse, and how does it impact the day-to-day working culture for retail staff?
Management at Mountain Warehouse is generally hands-on and supportive, focusing on team collaboration within stores. This approach fosters a direct working culture where staff feel connected to their store's performance and management's objectives.
What is the typical work environment like for a retail associate at Mountain Warehouse, particularly concerning team dynamics and daily tasks?
The work environment at Mountain Warehouse stores is generally fast-paced, focusing on customer service and maintaining store standards. Team members often collaborate on tasks like stocking, merchandising, and assisting customers, fostering a supportive atmosphere.
What is the general working culture like at Mountain Warehouse for retail staff in the UK?
The working culture at Mountain Warehouse is generally fast-paced and customer-focused, especially within their busy UK retail stores. Teams tend to be supportive, with a strong emphasis on teamwork to meet sales targets and maintain store standards. Opportunities for learning about outdoor products and customer service are good for those starting in retail roles.
What is the general work environment and management style like at Mountain Warehouse for retail associates?
The work environment at Mountain Warehouse stores is generally fast-paced, especially during peak seasons, and focused on customer service. Management is typically hands-on, with store managers often working alongside their teams to meet sales targets and maintain store standards.
