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Overall employee rating

3.2
Based on 5 reviews
5
4
3
2
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Detail Ratings
Work life balance
3.0
Career Growth
3.0
Work flexibility
4.0
Job Security
3.0
Pay and benefits
3.0
Leadership
3.0
Company Culture
3.0
Disclaimer: Reviews on Jobstore are independently submitted by users; we do not guarantee the accuracy or truth of any individual submission. Read more
Remote Operations Specialist
3.0
2 March 2026
Okay Culture, But Growth Feels Slow
Pros: The team is pretty supportive, which is nice for a remote setup. You feel connected, even when you're working from home. They do a good job supporting their remote talent.
Cons: Career growth for a Remote Operations Specialist can feel slow here. Sometimes the company culture leans a bit too much into disorganized 'startup mode'. There isn't always a clear path for advancement.
Advice to Management: Focus on clearer career paths for remote talent. Streamline internal processes to better support growth for all roles in the outsourcing industry.
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Operations Specialist
3.6
28 December 2025
Remote BPO work, but client contracts can be unstable
Pros: I really liked the flexibility of working remote; it's great for work-life balance. My team was also supportive, and the pay for an Operations Specialist was decent for the area.
Cons: The biggest issue is job security. Client projects can end abruptly, which means you might be without a placement or need to find a new one fast. It's tough when your role as a remote virtual assistant depends entirely on client contracts.
Advice to Management: Try to improve communication about client contract stability and potential job transitions. Maybe offer more internal projects or training for Operations Specialists between client placements to boost job security.
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Virtual Assistant
3.0
23 December 2025
Solid remote work, pay is just okay
Pros: Pay for Virtual Assistant roles is super consistent, always on time. Working remote from home saves a bunch on commute and daily costs, which is a real perk in the BPO industry.
Cons: Don't expect really high salaries, especially for entry-level positions. The benefits package isn't extensive, pretty basic compared to bigger corporate jobs.
Advice to Management: Think about improving the overall compensation packages. More competitive pay and better benefits could really help retain good talent in the long run.
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Operations Specialist
3.4
17 December 2025
Decent for Remote Work, But Leadership Can Improve
Pros: It's a pretty solid option for remote staffing roles. The work-life balance is generally good, and they offer competitive pay for the BPO industry, especially here in the Philippines. You get to work from home which is a big plus.
Cons: Leadership really needs some work. Communication isn't always clear, particularly when you're an Operations Specialist trying to get answers for offshore teams. There's often a feeling of disconnect from the top.
Advice to Management: Focus on improving communication clarity and transparency, especially for remote teams. Managers should be better equipped to handle questions and provide clear direction to offshore teams.
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Content Writer
3.1
2 December 2025
Work-life balance is okay, but it's a juggle
Pros: For Content Writer roles, the remote work setup is a big plus. You don't have a commute, which saves a lot of time. It definitely helps manage personal errands.
Cons: Sometimes clients expect quick turnarounds, especially in this BPO industry, which means late nights are common. It's tough to truly disconnect. There isn't always a clear boundary between work and personal time.
Advice to Management: Try to set clearer expectations with clients to better protect employee hours. We need more support to truly separate work and personal time.
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