Pros: The teams are generally collaborative, and I learned a lot about healthcare IT solutions. The Richmond, VA office environment is pretty friendly, and you get to work with some smart people. They do offer a hybrid model which is a plus.
Cons: Job security isn't great, honestly. There's a lot of project-based work, and when a contract ends, you hear rumors. For IT support roles, it feels like they don't invest much in long-term staff development. Pay and benefits were just okay, nothing special for the industry.
Advice to Management: Focus more on retaining good talent and making job security a priority. Invest in long-term employee development, especially for those in software implementation and support.
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