Pros: The teams you work with are usually solid. There's good camaraderie among employees, which helps when you're all dealing with long shifts. Also, the corporate hotel management does offer some decent benefits for the hospitality industry.
Cons: Work-life balance here is a real struggle for managers. As a Hotel Operations Manager in Miami, FL, I often worked 50+ hour weeks. It's hard to disconnect when you're constantly on call, and weekend shifts are pretty common.
Advice to Management: Seriously look into better staffing, especially for key roles. It's tough on everyone when we're stretched thin, and it burns out good people. Investing in more support for operations could improve retention a lot.
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