At Otis, we are dedicated to connecting you to the people and places that matter. For over 160 years, we’ve continually reinvented the way our passengers move through the urban world with industry-leading elevators, escalators and moving walkways.
Rating Reviews
Rating is calculated based on
66
reviews and is evolving.
Pros: Otis Elevator Co. offers impressive job stability for Field Service Technicians in the elevator and escalator industry. The training is very thorough, ensuring you're well-prepared. My colleagues are supportive, contributing to a strong team and positive company culture. It’s a secure place to build a long-term career.
Cons: Career advancement can feel slow, requiring patience for promotions. Being a large, established company, some internal processes can be bureaucratic and take a while, which can be frustrating.
Advice to Management: Focus on streamlining internal administrative processes to improve efficiency and provide more transparent and accelerated pathways for career advancement within the technical roles.
Show more
Pros: I've really appreciated the chance to learn a lot in a specialized industry. The technical training is solid, and my colleagues are always willing to share their experience, which has been great for my career development. It's a stable company, and I feel secure in my Project Coordinator role here working onsite.
Cons: Sometimes the internal approval processes feel a bit slow, delaying project timelines. Also, cross-departmental communication could be improved for smoother operations.
Advice to Management: Focus on streamlining internal approval workflows to enhance project efficiency. Additionally, explore strategies to improve communication between different departments to foster better collaboration and reduce bottlenecks.
Show more
Pros: I've learned a ton about elevator maintenance and the pay for a Field Service Technician is competitive. The job security at this corporate environment is really solid, which is a big plus. Benefits are good too.
Cons: The work-life balance, especially for onsite work in the Chicago area, is tough. You'll often be on call and working 50+ hour weeks. It's hard to make plans when your schedule shifts so much.
Advice to Management: Try to reduce the frequency of on-call rotation for Field Service Technicians. It would really help with employee burnout.
Show more
What is the typical working culture like for field technicians at Otis Elevator Co. across different locations?
No answers yet.
What does the hiring process typically look like for an entry-level technician role at Otis Elevator Co. in New York?
The hiring process for an entry-level technician at Otis Elevator Co. usually involves an initial online application, followed by a phone screen and then one or two in-person interviews. These interviews often include behavioral questions and may involve a skills assessment to gauge your aptitude for the role.
What kind of benefits does Otis Elevator Co. offer to its field technicians in the New York City area?
Otis Elevator Co. typically provides a comprehensive benefits package for field technicians, including health, dental, and vision insurance. Employees also have access to a 401(k) retirement plan with company matching and paid time off for holidays and vacation.
What does the typical hiring process look like for an experienced technician at Otis Elevator Co. in a major metropolitan area like New York City?
The hiring process at Otis typically involves an initial HR screening, followed by interviews with the hiring manager and potentially team members. For experienced technician roles, you can expect technical assessments or scenario-based questions to gauge your hands-on skills and problem-solving abilities relevant to elevator systems.
What is the typical salary range for an Elevator Mechanic at Otis Elevator Co. in New York City?
Salaries for Elevator Mechanics at Otis Elevator Co. in New York City can vary based on experience and specific job duties. Entry-level positions might start around $50,000 annually, while experienced mechanics can earn upwards of $80,000 to $90,000 per year, plus potential overtime.
What kind of health and wellness benefits does Otis Elevator Co. offer to its field technicians in the New York City area?
Otis Elevator Co. provides comprehensive health benefits for field technicians, including medical, dental, and vision insurance. They also offer wellness programs and resources to support employee health and well-being in major metropolitan areas like NYC.
