Key Responsibilities
Monitor live streaming sessions to ensure hosts follow scripts, product information,
and SOPs.
Evaluate live host performance based on their KPI metrics
Generate QA reports based on their monthly performance
Identify performance trends, recurring issues, and areas for improvement.
Collaborate with Training and Operations teams to implement corrective measures
or coaching.
Assist in scheduling QA coverage to ensure all live sessions are monitored.
Help strategize and suggest improvements to the QA process.
QA SPECIALIST
Pasig, National Capital Region, Philippines, Philippines
QA Specialist
Davao, Davao Region, Philippines, Philippines
QA Specialist
Bulacan, Central Luzon, Philippines, Philippines
QA Specialist
Makati, National Capital Region, Philippines, Philippines
QA Specialist
Pasig, National Capital Region, Philippines, Philippines
QA Specialist
Gumaca, Calabarzon, Philippines, Philippines
