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Junior Active Directory Administrator
The AM3 Global Singapore/USA
Job Type / Job Level
Full-time / Others/Any
Company Location
Philippines
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Responsibilities
Active Directory Operations Support
Support the administration of user accounts, groups, and organizational units in a structured enterprise environment
Handle routine account provisioning, updates, and deactivation activities with accuracy and attention to detail
Group Policy and Access Support
Assist with Group Policy implementation and validation under the guidance of senior administrators
Help resolve common policy and access-related issues while developing troubleshooting skills
Monitoring and Issue Resolution
Monitor key Active Directory health indicators and escalate issues as needed to maintain service reliability
Contribute to incident and service request resolution using standard operational processes
Documentation and Process Compliance
Maintain accurate documentation for procedures, support activities, and recurring tasks
Follow security, change management, and service delivery standards in a global IT environment
Learning and Team Collaboration
Work alongside experienced engineers and gain exposure to enterprise identity and infrastructure services
Participate in knowledge sharing and continuous improvement initiatives that support team development
Additional Responsibilities
Provide support for basic Windows administration tasks related to Active Directory services
Assist in maintaining operational tools, reports, and team documentation
Contribute to monthly activity and service reporting, as required
Support process documentation for operations and service delivery teams
Job Requirements
What Were Looking For
Fundamental Windows Server Knowledge
Basic understanding of Windows Server administration and core services
Familiarity with server roles such as Active Directory, DNS, and DHCP is an advantage
Active Directory Administration Basics
Knowledge of user, group, and computer object management
Understanding of organizational units, permissions, and standard administrative tasks
Group Policy and Access Support
Basic knowledge of Group Policy concepts and policy application
Ability to assist with common access and policy troubleshooting tasks
Basic Troubleshooting and Monitoring
Ability to review logs, follow troubleshooting steps, and escalate when appropriate
Awareness of standard operational and security procedures
PowerShell and Automation Exposure
Basic exposure to PowerShell for simple administrative tasks or reporting
Willingness to learn scripting and automation under supervision
Hybrid Identity Awareness
Awareness of Microsoft Entra ID (Azure AD) concepts is a plus
Interest in learning hybrid identity and synchronization processes, including:
Azure AD and Windows Server hybrid configurations
Managing hybrid identity through Azure AD Connect
Understanding the differences between on-premises AD and Azure AD
Windows Admin Center
Centralized management of Windows Servers and AD roles
Nice to Have
Basic familiarity with Active Directory and Windows Server backup concepts
Exposure to virtualization technologies such as VMware or Hyper-V
Awareness of networking fundamentals
Knowledge of IT service management or ITIL concepts
Who You Are
02 years of experience in IT infrastructure, systems administration, service desk, or technical support preferred
Strong interest in building a career in infrastructure, identity, or enterprise systems administration
Eager to learn, adaptable, and motivated to grow in a fast-paced technical environment
A team player with the ability to collaborate effectively across IT and business teams
Customer-focused with strong problem-solving and communication skills
Able to follow procedures, analyze basic issues, and escalate appropriately when needed
Willing to learn new tools, technologies, and best practices as part of continuous development
Tools and Environment
Microsoft Active Directory / Microsoft Entra ID
Windows Server environment
Virtualization platforms such as VMware or Hyper-V
Standard IT support and ticketing tools
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Junior Active Directory Administrator
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