Benefits:
- Service Fee: ₱30,000 - 35,000 PHP
- Location: Remote – Philippines
- Job Type: Full Time | Day Shift (Sydney, Australia Time Zone)
- Clear path for career growth and development
Essential Requirements:
- Degree or qualifications in Business, Property Management, or related field
- 1-3 years of experience in Property Management or similar role
- Familiarity with PropertyMe software
- Strong understanding of Australian property management practices
About the Role:
We are seeking a proactive and detail-oriented Property Management Assistant to support a Senior Property Manager in managing a growing portfolio of approximately 300 properties. This role is responsible for assisting with rental reviews, rental increases, arrears management, maintenance coordination, and day-to-day property management activities. The ideal candidate will have prior experience supporting Australian property management operations, strong communication skills, and hands-on experience using PropertyMe. You will work closely with tenants, landlords, contractors, and internal stakeholders to ensure efficient portfolio management and excellent customer service.
Duties & Responsibilities:
- Conduct and process rental reviews and rental increase assessments.
- Monitor rental arrears and follow up with tenants regarding outstanding payments.
- Coordinate maintenance requests and liaise with tenants, landlords, and contractors to ensure timely resolution.
- Manage tenant and landlord communications via phone, email, and property management platforms.
- Update and maintain accurate records within PropertyMe.
- Assist with lease administration, renewals, and tenancy-related documentation.
- Follow up on outstanding maintenance works and contractor invoices.
- Support the Property Manager with portfolio administration and day-to-day property management tasks.
- Ensure all documentation and communications are compliant with company policies and procedures.
- Prepare reports and provide administrative support as required.
Key Skills:
- 1–3 years of experience in Property Management, Real Estate Administration, Assisting Role or similar.
- Previous experience supporting Australian residential property management is highly preferred.
- Hands-on experience using PropertyMe is required.
- Strong understanding of rental reviews, rental increases, arrears management, and maintenance coordination.
- Experience liaising with tenants, landlords, and contractors.
- Excellent verbal and written English communication skills.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- High attention to detail and problem-solving abilities.
- Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
Qualifications:
- Experience working with Australian real estate agencies or property management companies.
- Knowledge of tenancy processes and property management best practices.
- Ability to work independently in a fast-paced environment.
Technical Requirements:
- Windows 11 operating system or MacOS 13+
- 256GB Storage space - minimum
- 8-16GB RAM - minimum
- Dual Core CPU - minimum
- Camera: HD Webcam (720p)
- Headset: Noise canceling (preferably)
- Internet Speed: 50 Mbps - minimum
About Us
Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.
At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.
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