Role: Junior Content Management and Automation Specialist
Location: Makati - Hybrid - 2x a week onsite
DUTIES AND RESPONSIBILITIES
Document Management & Process Improvement
- Manage end-to-end document creation in the Objective Keystone system to ensure accuracy and client brand consistency.
- Analyse and refine document content to improve efficiency and ease of use for end-users.
- Conduct regular reviews of documents to ensure that the design, text, fields, and rules are set up correctly in the system.
Client and Team Collaboration
- Report directly to the Operations Director.
- When needed, communicate and offer guidance to clients to help them make informed decisions and provide troubleshooting support.
- Be present in team meetings, participate in annual business strategy off-site (currently held in Sydney, Australia), and contribute to a culture of open communication.
- Keep clients, colleagues, and systems updated on project progress and proactively address potential delays.
Workplace Conduct
- Maintain professionalism, integrity, and respect in all interactions with team members, clients, and suppliers.
- Comply with WHS (Workplace, Health and Safety) obligations and take responsibility for your own health and safety, as well as encouraging good behaviour across the business.
- Effective management of workload; stay flexible to meet changing business needs.
- Coordinate work schedule and schedule changes with the Operations Director to align with business and client needs.
QUALIFICATIONS
- Proven experience in Content Management.
- Meticulous attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Applications (Word, Excel, PowerPoint).
- Experience in team communication platforms such as Slack/Teams.
- Basic understanding of databases.
- Experience in HTML/CSS is preferred.
- Experience with Python or JSON coding is preferred.
- An interest in design.
What's in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Drinks: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
