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Customer Service Agent Hiring.

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Senior Executive
Company Location
Philippines
Description

  • Assist customers with inquiries and provide accurate information about products and services.
  • Handle customer complaints and resolve issues in a professional manner.
  • Maintain records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Promote an ongoing relationship with customers through follow-up communications.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 3-5 years of experience in customer service.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficient in using customer service software and tools.
  • Qualities and Traits: Patience and empathy towards customers.
  • Responsibilities and Duties: Ability to work in a fast-paced environment.
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