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Career Support Manager (Taguig)

TigerUX

3.0
9 reviews
TigerUX
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Responsibilities

  • Own function-level KPIs including placements, quality, and productivity.
  • Translate business goals into execution plans and targets
  • Monitor trends, risks, and opportunities and take corrective action.
  • Lead and develop Career Support Leads, Specialists and Associates.
  • Conduct structured performance reviews and talent planning.
  • Build leadership readiness and succession capability.
  • Own workflows, standards, and escalation models.
  • Identify systemic issues and implement scalable improvements.
  • Partner with cross-functional leaders on operational alignment.
  • Serve as the primary PH Career Support contact for leadership.
  • Provide regular reporting with insights and recommendations.

Qualifications

  • Bachelor’s degree required.
  • 5+ years of experience in recruitment operations, RPO, contact center leadership, or
  • client-facing workforce management.
  • Proven leadership experience managing team performance, client relationships, and candidate coordination in high-volume environments.
  • Strong stakeholder management skills, adept at handling clients and candidate escalations.
  • Analytical, adaptable, and skilled at driving team performance and service quality.

WORK SET-UP

  • Monday – Friday | Night Shift (DST Dependent)

Benefits

  • Transportation Allowance
  • Rice Allowance
  • Leave Conversion Benefit
  • Performance Reviews
  • Government Mandated Benefits
  • HMO + 2 Dependents (Effective Day 1)
  • 10% Night Differential
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Career Support Manager (Taguig)

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