Customer Service Representative

3.1

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Description

Provide exceptional customer service through various communication channels, including phone, email, and live chat.
Assist customers in resolving issues and inquiries efficiently and effectively.
Schedule appointments and manage customer requests with accuracy.
Collaborate with team members to improve service delivery and customer satisfaction.
Document interactions and follow up on escalated issues as needed.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred
Experience Level: 02 years of experience in customer service or related field
Skills and Competencies: Strong English language proficiency, excellent problem-solving skills, and capability to work well in a team environment
Qualities and Traits: Friendly demeanor, strong interpersonal skills, and adaptability in a fast-paced environment
Responsibilities and Duties: Effective handling of customer inquiries and complaints
Working Conditions: Call center environment with flexible working hours

Jobs in Philippines » Jobs in Pasig, National Capital Region, Philippines » Customer Service Representative

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