Customer Service Representative

3.1

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Description

Assist customers with inquiries and provide solutions to their issues.
Manage and resolve customer complaints efficiently and professionally.
Handle incoming calls and respond to customer emails promptly.
Schedule appointments and maintain a structured calendar for customer follow-ups.
Collaborate with team members to enhance overall customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field (e.g., Business, Communications, or related)
Experience Level: Fresh Graduate or 02 years of experience in customer service
Skills and Competencies: Proficiency in English and strong communication skills
Skills and Competencies: Excellent problem-solving capabilities and interpersonal skills
Qualities and Traits: Team player with discretion and professionalism
Skills and Competencies: Familiarity with call center operations and sales process
Skills and Competencies: Knowledge of Salesforce or similar CRM tools is a plus

Jobs in Philippines » Jobs in Pasig, National Capital Region, Philippines » Customer Service Representative

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