Customer Service Agent Hiring.

2.9

Job Type   /   Job Level

Full-time   /   Senior Executive

Company Location

Philippines

Description

Respond to customer inquiries via phone, email, and chat in a timely manner.
Resolve customer complaints and issues efficiently while providing excellent service.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service processes and delivery.
Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 35 years of customer service experience.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Problem-solving abilities and conflict resolution skills.
Qualities and Traits: Empathetic, patient, and adaptable in fast-paced environments.
Working Conditions: Ability to work in a call center environment with flexible hours.

Jobs in Philippines » Jobs in Cebu, Central Visayas, Philippines » Customer Service Agent Hiring.

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