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Customer Service Supervisor

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Answer incoming calls and assist customers with inquiries and concerns
  • Provide accurate information regarding products and services
  • Manage and prioritize scheduling requests to optimize team efficiency
  • Resolve customer issues promptly while ensuring high levels of satisfaction
  • Document customer interactions and maintain records for review

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years in BPO
  • Skills and Competencies: Proficient in English language
  • Skills and Competencies: Excellent customer service skills
  • Skills and Competencies: Strong scheduling abilities
  • Skills and Competencies: Proficient in problem-solving techniques
Jobs in Philippines   »   Jobs in Mandaluyong, National Capital Region, Philippines   »   Customer Service Supervisor

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