Strong leadership skills in troubleshooting complex incidents in a time sensitive manner and articulate technical issues concisely to senior management.
Experience in using Automation as well as advanced network management tooling to help resolve incidents quickly and efficiently
Be dependable, innovative, accountable, passionate, transparent, and collaborative
Strong knowledge of networking technologies and platforms including Cloud, SD-WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN(content delivery), etc. New technologies like ACI and DNAC are a plus.
The Right Candidate For This Role Would Be
An expert tier-3 network troubleshooter who not only possesses the attributes and experience listed for this position, but has the uncanny ability to quickly identify the problem and propose a solution to remediate
Would be deep and wide in the platforms we desire and have tooling and script writing abilities
Adept at analyzing network traces to find the root cause promptly
