We are seeking a
Level 2 Network Engineer with Data Center / Cloud Operational expirience with 5–7 years to support, operate, and troubleshoot enterprise data center environments. The role focuses on day-to-day operations, incident resolution, performance optimization, and lifecycle management of large-scale data center networks built on modern architectures such as VXLAN, Spine-Leaf, ACI, and Nexus platforms in high sensitivity Health Care systems
Key Responsibilities
- Provide L2 operational support for enterprise data center networks across production and DR environments.
- Manage and monitor data center fabric built on Spine-Leaf architecture, VXLAN, and EVPN technologies.
- Operate and troubleshoot Cisco Nexus (N7K/N9K), vPC (Virtual Port Channel), and ACI (Application Centric Infrastructure) environments.
- Monitor network health, fabric stability, and performance using Cisco Nexus Dashboard, DNAC (if applicable), and other monitoring tools.
- Troubleshoot issues related to overlay (VXLAN), underlay routing (BGP/OSPF), vPC consistency, and fabric connectivity.
- Support configuration and maintenance of VLANs, VRFs, port channels, vPC domains, and Layer 2/Layer 3 switching.
- Assist in fabric expansion, leaf/spine onboarding, VTEP configuration, and multi-site/DCI connectivity.
- Perform software upgrades, patching, and lifecycle activities for Nexus switches and ACI fabrics.
- Work on ACI tenant configurations, contracts, EPGs, bridge domains, and policies (where applicable).
- Support and troubleshoot multicast, QoS, and high availability features within the data center.
- Participate in incident management, problem management, and RCA activities with proper documentation.
- Collaborate with Server, Virtualization, Security, Storage, and Cloud teams for seamless service delivery.
- Follow standard operating procedures, configuration templates, and compliance guidelines.
- Participate in on-call support and maintenance windows as required.
- Familiarity with Data Center Edge and AGG Routing
- Incident Management, Change Management familiarity for Smooth Data Center Operations.
- Familiarity to understand on-call procedures and respond both reactively and proactively
- Familarity of sensitivity of Health care systems and related IT Operations
What Would Your Day Look Like?
- Review dashboards for fabric health, VXLAN tunnels, and Nexus/ACI alerts.
- Troubleshoot incidents related to data center connectivity, overlay/underlay issues, vPC mismatches, and application reachability.
- Perform configuration changes such as VLAN provisioning, port configuration, vPC setup, and ACI policy updates.
- Support new server onboarding, rack/stack connectivity, and leaf switch provisioning.
- Assist in data center migration, expansion, or refresh activities.
- Coordinate with cross-functional teams for issue resolution and deployments.
- Document incidents, changes, and provide inputs for RCA.
- Contribute to improving network stability, automation, and operational efficiency.
- Perform incident management, restore services within SLA, and document RCA for recurring issues
- Monitor network health using tools such as SolarWinds/ServiceNow and act on alerts proactively
- On-Call work procedures in Day to Day Operations
Required Qualifications
- Bachelor’s Degree (or equivalent) in Engineering / Technology.
- 5–7 years of experience in data center networking and operations.
- Strong hands-on experience with Cisco Nexus switches (N5K/N7K/N9K).
- Solid understanding of Spine-Leaf architecture, VXLAN, EVPN, and data center overlays.
- Experience in vPC configuration, troubleshooting, and best practices.
- Hands-on exposure to Cisco ACI (basic to intermediate level).
- Familiarity with underlay routing protocols (BGP, OSPF, IS-IS) and IP networking fundamentals.
- Experience with Nexus Dashboard, monitoring tools, and network visibility platforms.
- Strong troubleshooting skills across Layer 2, Layer 3, and overlay networks.
- Knowledge of high availability, redundancy, and failover mechanisms.
- Familiarity with ITIL processes, incident/change management.
- Willingness to participate in on-call rotations and maintenance activities.
Preferred / Nice To Have
- Experience with multi-site ACI, DCI (Data Center Interconnect), or hybrid cloud integration.
- Exposure to network automation tools (Python, Ansible, or REST APIs).
- Knowledge of firewalls, load balancers, and security integrations in DC environments.
- Familiarity with virtualization platforms (VMware, Hyper-V) and their networking requirements.
- Certifications such as CCNP Data Center, CCIE DC, or Cisco ACI certifications.
- Experience working in large enterprise or service provider data center environments.
- Azure and Cloud Integration Knowledge or Any Hybrid Cloud Experience
