Ecommerce Manager (CRO)

Ecommerce Manager (CRO) – Conversion Rate Optimization (₱90K–₱110K | Onsite | FREE AI Certification)

Cebu City | Onsite (IT Park, i1 Building) | 6:00 AM–3:00 PM PHT | Monday–Friday

You own the conversion engine of a high-AOV Shopify ecommerce operation, where your single number is turning existing traffic into more orders. This is a strategic conversion role focused on funnel optimisation, mobile checkout, BNPL placement, AOV expansion, and merchandising decisions that move revenue per session — not a high-velocity A/B testing role.

You operate within defined scopes, structured testing methodology, and clear reporting cycles aligned with a client-side Marketing lead based in Australia. Best suited for commercial operators who think in revenue, not vanity metrics, and who can point to conversion and AOV wins with real before/after numbers — not just years on the job.

You're Likely a Strong Fit If You Have

• 3–5+ years hands-on in Shopify ecommerce with a dedicated CRO focus
• Conversion wins you can point to with real before/after numbers (conversion rate lift, AOV growth, revenue impact)
• Hands-on ability to ship changes yourself — comfortable working in Liquid, HTML, CSS, and JavaScript, not just briefing a developer
• Fluency in GA4 and at least one heatmap or testing tool (Hotjar, Microsoft Clarity, VWO, Convert)
• A disciplined, evidence-led testing method — comfortable making decisions even when sample sizes are too small for strict statistical significance
• Willingness to work fully onsite in Cebu IT Park, day shift (6:00 AM – 3:00 PM PHT), aligned with Australian business hours

Strong Signals

• Experience optimising high-AOV or considered-purchase ecommerce (furniture, equipment, appliances, B2B, or anything $500+ AOV)
• Shopify Plus experience and familiarity with bundle / configurator apps
• Klaviyo familiarity for post-purchase lifecycle, abandonment recovery, and browse-recovery flows
• Active AI workflow (Claude, ChatGPT) for execution, planning, or QA
• Background in fitness, sports, or premium consumer products

Responsibility Pillars

Conversion Rate & Revenue per Session

You own the single number this role is hired to move — turning existing traffic into more revenue.

• Drive site-wide conversion rate and revenue-per-session growth
• Diagnose conversion leaks across product pages, cart, checkout, and abandonment paths
• Translate insights into shipped changes, not slide decks

Mobile Journey & Checkout

You own the biggest opportunity zone — mobile conversion that currently sits well below desktop.

• Rebuild product detail pages and checkout flows for mobile-first conversion
• Optimise checkout completion across payment, financing, and trust touchpoints
• Reduce abandonment through copy, layout, and flow improvements

AOV Expansion & Merchandising

You own the basket — bundles, accessories, and financing strategy that grow average order value.

• Build attachment, bundle, and upsell logic across the funnel
• Optimise BNPL placements (Afterpay, Zip) and monthly-payment framing on high-ticket carts
• Drive on-site merchandising decisions that lift AOV without hurting conversion

Testing Program & Site Health

You run the test-and-learn engine with discipline and evidence-led decision-making.

• Design and execute structured A/B tests: hypothesis → test → measure → ship → repeat
• Monitor site speed, technical health, and analytics in GA4
• Document test results, learnings, and conversion impact for continuous compounding

About the Company

An Australia-based mid-market direct-to-consumer ecommerce brand sells high-ticket fitness equipment across domestic and international markets via a multi-store Shopify operation. Known for considered-purchase ecommerce execution, AI-leveraged operations, and a small senior team structure, offshore staff work within defined scopes, structured testing routines, and clear reporting cycles aligned with the Australian marketing lead.

What This Role Gives You (Value + Pay)

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱200,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• ₱1M life insurance coverage
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 service incentive leave (SIL) days after your first work anniversary
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs
• ₱10,000 referral bonus + Opportunity to win a trip to Bali
• Monthly gratitude events, team dinners, and leadership talks

Your Family's Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities

OUR HIRING PROCESS

What Happens After You Click “Apply”

When you click “Apply,” you’ll be taken to Multiplai Interview Room.

Our AI-powered, self-guided interview experience designed to be fair, flexible, and stress-free. You can start immediately or complete it later at a time that works for you.

What you’ll need:

• Stable internet connection
• Desktop or laptop
• Headset

You’ll answer interview questions at your own pace—no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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