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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service through effective communication and interpersonal skills.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Assist in scheduling appointments and managing customer accounts.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Utilize Salesforce for managing sales pipeline and customer interactions.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
  • Experience Level: 0-2 years
  • Skills and Competencies: Strong command of the English language, problem-solving abilities, and customer service skills
  • Qualities and Traits: Team player with strong interpersonal skills
  • Responsibilities and Duties: Experience with call center operations and sales pitching/closure is a plus
  • Working Conditions: Ability to work in a fast-paced environment and handle multiple customer inquiries

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