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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Assist customers with inquiries and provide timely solutions.
  • Manage customer complaints and achieve resolution in a professional manner.
  • Maintain detailed records of customer interactions and transactions.
  • Provide product and service information to customers accurately.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years.
  • Skills and Competencies: Strong English language proficiency.
  • Skills and Competencies: Excellent customer service skills.
  • Skills and Competencies: Strong organizational skills.
  • Skills and Competencies: Effective interpersonal and people skills.
  • Skills and Competencies: Experience in a call centre environment is a plus.

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