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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Fresh/Entry Level
Company Location
Philippines
Description

  • Provide exceptional customer service support via phone, email, and chat.
  • Assist customers with inquiries regarding products, services, and order statuses.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service efficiency and customer satisfaction.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Fresh Graduate or 02 years of experience in customer service.
  • Skills and Competencies: Excellent English language proficiency.
  • Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
  • Skills and Competencies: Ability to work effectively in a team environment.
  • Skills and Competencies: Experience in scheduling and call centre operations is a plus.

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