Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries and complaints in a timely and professional manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery.
Follow up with customers to ensure satisfaction and address any further issues.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 0-2 years of customer service experience.
Skills and Competencies: Proficient in English language; strong customer service, people, and interpersonal skills; familiarity with call center operations.
Qualities and Traits: Positive attitude, patience, and ability to work in a team environment.
Working Conditions: Office environment with a call center setup; may require long hours in front of a computer.
