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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service through various communication channels
  • Respond promptly to customer inquiries and resolve issues effectively
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Document customer interactions accurately in the database
  • Assist in keeping customer support documents and FAQs updated

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred
  • Experience Level: Entry-level (02 years)
  • Skills and Competencies: Strong verbal and written communication skills
  • Skills and Competencies: Ability to work in a fast-paced environment
  • Qualities and Traits: Strong problem-solving skills and attention to detail
  • Qualities and Traits: Team player with a customer-oriented mindset
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