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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Manage customer inquiries and resolve issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve overall service delivery.
  • Contribute to a positive team environment and assist in onboarding new team members.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field is preferred.
  • Experience Level: No prior experience required; entry-level position.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Empathetic, patient, and able to handle difficult situations with professionalism.
  • Responsibilities and Duties: Ability to learn quickly and adapt to new systems and processes.

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