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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Assist customers with inquiries via phone, email, and chat.
  • Resolve customer complaints and provide appropriate solutions.
  • Maintain a high level of customer satisfaction by delivering excellent service.
  • Document customer interactions and processes for future reference.
  • Collaborate with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of experience in customer service or related role.
  • Skills and Competencies: Strong English language skills, customer service orientation, and interpersonal skills.
  • Qualities and Traits: Excellent communication and people skills.
  • Responsibilities and Duties: Ability to multitask and manage time effectively.
Jobs in Philippines   »   Jobs in Makati, National Capital Region, Philippines   »   Customer Service Representative

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