Customer Service Representative

3.1

Job Type   /   Job Level

Full-time   /   Junior Executive

Company Location

Philippines

Description

Provide exceptional customer service to clients via phone, email, and chat.
Resolve customer inquiries and issues efficiently and professionally.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and client satisfaction.
Stay updated on product knowledge to assist customers effectively.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in customer service or related field.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficient in English language; bilingualism is a plus.
Skills and Competencies: Experience in health care or call center environment is advantageous.
Qualities and Traits: Empathetic, patient, and able to handle difficult conversations.

Jobs in Philippines » Jobs in Makati, National Capital Region, Philippines » Customer Service Representative

More jobs