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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service by addressing inquiries and resolving issues.
  • Handle customer calls and emails in a prompt and professional manner.
  • Maintain detailed records of customer interactions and follow-up actions.
  • Work collaboratively with team members to enhance customer satisfaction.
  • Identify and escalate priority issues to the appropriate department.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Strong English language proficiency.
  • Skills and Competencies: Excellent interpersonal and communication skills.
  • Skills and Competencies: Familiarity with call center operations.
  • Qualities and Traits: Ability to work well with diverse groups of people.
  • Skills and Competencies: Demonstrated customer service orientation.
Jobs in Philippines   »   Jobs in Makati, National Capital Region, Philippines   »   Customer Service Representative

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