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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Handle customer inquiries and complaints via phone, email, or chat.
  • Provide timely and accurate information to customers regarding products and services.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving.
  • Document all customer interactions and transactions in the company database.
  • Collaborate with team members and other departments to resolve complex issues.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years (entry-level position).
  • Skills and Competencies: Proficient in English language with strong customer service skills.
  • Skills and Competencies: Excellent interpersonal and people skills.
  • Skills and Competencies: Experience in a call center environment is a plus.
  • Qualities and Traits: Strong problem-solving abilities and a positive attitude.

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