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Customer Service Representative
Metacom Careers
3.1
46 reviews
Job Type / Job Level
Full-time / Others/Any
Company Location
Philippines
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Description
Handle customer inquiries and complaints via phone, email, or chat.
Provide timely and accurate information to customers regarding products and services.
Maintain a high level of customer satisfaction through effective communication and problem-solving.
Document all customer interactions and transactions in the company database.
Collaborate with team members and other departments to resolve complex issues.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years (entry-level position).
Skills and Competencies: Proficient in English language with strong customer service skills.
Skills and Competencies: Excellent interpersonal and people skills.
Skills and Competencies: Experience in a call center environment is a plus.
Qualities and Traits: Strong problem-solving abilities and a positive attitude.
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