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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, product information, and troubleshooting.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer satisfaction.
  • Actively seek feedback to enhance overall customer experience.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.

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