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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Handle customer inquiries and provide effective solutions.
  • Assist customers via phone, email, or chat to resolve issues and ensure satisfaction.
  • Maintain high levels of customer care by actively listening and empathizing with customers.
  • Document customer interactions and update customer information in the database.
  • Collaborate with team members to improve service delivery and customer experience.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Entry-level (02 years).
  • Skills and Competencies: Proficient in English language, strong customer service orientation, and excellent interpersonal skills.
  • Responsibilities and Duties: Ability to handle calls efficiently in a call center environment.
  • Qualities and Traits: Strong people skills and ability to work in a team.
Jobs in Philippines   »   Jobs in Makati, National Capital Region, Philippines   »   Customer Service Representative

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