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Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Interact with customers to provide information and resolve inquiries.
  • Handle customer complaints and provide appropriate solutions and alternatives.
  • Maintain records of customer interactions and follow up to ensure resolution.
  • Collaborate with team members to improve customer service processes.
  • Stay updated on product knowledge to assist customers effectively.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathetic and patient demeanor
  • Responsibilities and Duties: Ability to multitask in a busy environment
  • Working Conditions: Ability to work in shifts, including evenings and weekends
Jobs in Philippines   »   Jobs in Pasay, National Capital Region, Philippines   »   Customer Service Representative

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