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Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Handle customer inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and escalate issues when necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members to improve customer service processes.
  • Conduct follow-ups with customers to ensure satisfaction and gather feedback.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 13 years of experience in customer service or a related field.
  • Skills and Competencies: Excellent communication and typing skills, knowledge of BPO processes.
  • Qualities and Traits: Patience, empathy, and a strong customer-centric mindset.
  • Responsibilities and Duties: Ability to multitask and manage time effectively.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Customer Service Representative

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