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Customer Service Representative

Ampersand

2.8
5 reviews
Ampersand
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Job Requirements

  • At least 2 years in college without back subjects
  • Minimum 18 months of BPO experience
  • Amenable to work in Taguig
  • Can work on a night shift schedule

Responsibilities

  • Handle large amounts of inbound and outbound calls, emails, or live chats in a timely and professional manner.
  • Resolve Issues: Identify customer needs, clarify information, research issues, and provide viable solutions or alternatives.
  • Documentation: Accurately update and maintain customer records, conversation notes, and account details in company databases or CRM systems.
Jobs in Philippines   »   Jobs in Taguig, National Capital Region, Philippines   »   Customer Service Representative

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