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Customer Service Representative

Recruitify_HR

2.9
85 reviews
Recruitify_HR
Job Type   /   Job Level
Full-time   /   Junior Executive
Company Location
Philippines
Description

  • Provide exceptional customer service to enhance customer satisfaction.
  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer experience.

Requirements

  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:13 years of experience in customer service
  • Skills and Competencies:Strong communication and interpersonal skills
  • Skills and Competencies:Problem-solving skills and ability to handle difficult situations
  • Qualities and Traits:Empathetic and patient demeanor
  • Working Conditions:Ability to work in a fast-paced environment

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