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Customer Service Representative

Metacom Careers

3.1
46 reviews
Metacom Careers
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Philippines
Description

  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide information about products and services to help customers make informed decisions.
  • Process orders, returns, and exchanges efficiently and accurately.
  • Maintain customer records by updating account information and documenting interactions.
  • Collaborate with team members to resolve customer issues and improve service quality.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years of customer service experience.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy in dealing with diverse customer needs.
  • Responsibilities and Duties: Ability to handle multiple inquiries simultaneously and adapt to different situations.
Jobs in Philippines   »   Jobs in Pasig, National Capital Region, Philippines   »   Customer Service Representative

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