Customer Service Representative

3.1

Job Type   /   Job Level

Full-time   /   Fresh/Entry Level

Company Location

Philippines

Description

Act as the first point of contact for customers, addressing inquiries and resolving issues efficiently.
Provide excellent customer service by actively listening and engaging with customers.
Assist with scheduling appointments and managing customer accounts effectively.
Collaborate with team members to enhance customer satisfaction and service delivery.
Utilize problem-solving skills to identify and rectify customer concerns promptly.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Fresh Graduate or 0-2 years of experience in customer service or related fields.
Skills and Competencies: Strong English language proficiency, call centre experience, and sales pitching skills.
Qualities and Traits: Team player with excellent interpersonal skills and a strong ability to handle customer inquiries.
Responsibilities and Duties: Ability to manage a sales pipeline and utilize technical skills to assist customers.
Working Conditions: Fast-paced call centre environment with potential for remote work options.

Jobs in Philippines » Jobs in Pasig, National Capital Region, Philippines » Customer Service Representative

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