Call Center Agent US Financial Account
Location: Glorietta, Makati City
Industry: Banking and Finance
Position Type: Full-time, Onsite
Start Date: July 15, 2026
Role Overview
Join our growing team as a
Call Center Agent supporting US-based financial services. This role is ideal for fresh graduates or career starters eager to build a career in the banking and finance sector. Youll handle customer inquiries, provide account support, and ensure excellent service delivery.
Key Responsibilities
- Answer inbound calls and assist customers with financial inquiries.
- Provide accurate information on banking products and services.
- Resolve customer concerns with professionalism and empathy.
- Document interactions and escalate issues when necessary.
Qualifications
- High School or K12 graduate (College level a plus).
- No prior experience required training will be provided.
- Strong communication skills in English.
- Willing to work onsite at Glorietta, Makati with shifting schedules.
Compensation & Benefits
- Competitive salary: 17,000 19,000 monthly.
- Comprehensive training program.
- Opportunities for career growth in the financial services industry.
- Health and wellness benefits.
