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Call Center Representative
Recruitify_HR
2.9
85 reviews
Job Type / Job Level
Full-time / Others/Any
Company Location
Philippines
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Description
Handle inbound and outbound calls with professionalism and courtesy.
Provide accurate information to customers regarding products and services.
Assist customers with inquiries, complaints, and issues effectively.
Document and track customer interactions using internal systems.
Collaborate with team members to meet and exceed service goals.
Requirements
Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of experience in a customer service role.
Skills and Competencies: Strong communication skills, both verbal and written.
Qualities and Traits: Patience and empathy in dealing with customers.
Responsibilities and Duties: Ability to follow procedures and guidelines accurately.
Working Conditions: Ability to work in a fast-paced environment and handle stressful situations.
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