Show more filters
Banner image for Barco

Customer Services Engineer

Barco

3.1
5 reviews
Barco
Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
India
Job Description :-

Main Accountabilities

  • Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region.
  • Communicate customer timely on Annual Maintenance Programme for customer.
  • Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level.
  • Resolve Technical Query and Share Budgetary quotations on regular basis.
  • Forecasting and Meeting Orders and Sales number.
  • Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals.
  • Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements.
  • Key account management through regular customer visits, sharing performance reports and follow up for open actions and conclude.


Education

Required Education, Experience And Competencies:

  • Engineering Bachelor/ master’s Degree or higher, or equivalent through experience


Experience

  • 3 - 5 yrs.


Competencies (Must Have)

  • Strong verbal and written English communication skills
  • Strong analytical mindset and problem-solving skills
  • Should have Knowledge of Service Sales
  • Should have work with networking products.


Competencies (Good To Have)

  • Experience in handling Product & Service trainings
  • Prior experience in Sales/ Service Sales/Technical Job
  • Prior Knowledge of SFDC/CPQ
Jobs in India   »   Jobs in Bengaluru, Karnataka, India   »   Customer Services Engineer

More jobs