Overview
We are looking for result-oriented professionals to join our Global Chat Support team! 💬
This role perfectly balances premium service with strategic upselling.
📌 Key Responsibilities:
Customer Engagement: Provide high-quality chat support & resolve telecom inquiries. 🎧
Revenue Growth: Identify upselling opportunities to meet sales targets & KPIs. 📈
CXS, FCR, AHT
🎯 Candidate Profile:
Education: Graduate (2020+ pass-outs only; no active backlogs). 🎓
Applicants are required to have a full 15-year educational background, specifically following the 10+2+3 format. This includes successful completion of Secondary, Higher Secondary, and a 3-year Bachelor's degree. 👩🎓 🏫 🧑🎓
Experience: 0-3 years in Chat Support or Sales (Telecom Billing preferred). 📞
Skills: Exceptional written English, persuasion, & multitasking abilities. ✍️
