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Email & Chat Process Intern (Entry Level) | Customer Support • Communication | Remote
Hiring: Email & Chat Process Intern (Entry Level)
SkillzenLoop is looking for professional and communication-focused Email & Chat Process Interns who are eager to build strong customer service skills, manage real-time communication, and gain practical experience in email support, chat assistance, and client interaction.
Roles & Responsibilities
Handle customer queries through email and chat support channels
Respond to customer concerns professionally and efficiently
Assist in resolving basic issues and escalating complex cases when required
Maintain accurate communication records and support documentation
Support customer satisfaction through clear and effective communication
Manage multiple conversations while ensuring service quality
Collaborate with teams to improve support workflows and response efficiency
Eligibility Criteria
Freshers and students are welcome
Good written English communication skills
Basic computer knowledge and typing proficiency
Ability to handle customer interactions professionally
Strong problem-solving and interpersonal skills
Attention to detail and organizational ability
Willingness to learn customer support processes
Internship Details
Mode: Virtual / Remote
Duration: Flexible
Stipend: ₹13,000/month
Perks & Benefits
Hands-on experience in email and chat support operations
Internship Certificate
Practical exposure to customer service workflows
Professional communication and support skill development
Top performers will receive 100% placement support
How to Apply
Interested candidates can apply by clicking on the “Apply” option.
Apply before 22nd May to be considered for this opportunity.
