🌟 We're Hiring: Audit Intake Specialist (RCM/Billing)! 🌟
The Audit Intake Coordinator (IC) supports the Audit department by overseeing the audit intake process from initiation through completion. This role ensures that all audits are accurately captured, validated, documented, and advanced through data collection and preparation so the Billing and Collections teams can begin their work efficiently, accurately, and on schedule. The IC monitors all audit entry points and maintains a real-time audit pipeline in the tracking system (e.g., HubSpot).
Additional responsibilities include processing audit fee notices on a weekly basis and supporting billing resolution efforts by tracking payer and provider audits. The role requires strong attention to detail, consistent follow-through, and the ability to manage multiple priorities while meeting daily productivity expectations. The IC ensures audit fee notices are finalized by the end of each week, delivered to the Audit Manager the following Monday, and that HubSpot (or the designated system) remains up to date with audit findings, fee collection status, and any pending or outstanding balances. This position reports to the Audit Manager.
📍 Location: Pasig, Philippines
⏰ Work Mode: Work From Office
💼 Role: Audit Intake Specialist (RCM/Billing)
What You'll Do
- Monitor all audit entry points (payer portals, email, internal queues)
- Create and validate audit records in HubSpot
- Assign correct entity, provider, payer, and ownership
- Ensure due dates, scope, and next steps are clearly documented
- Confirm audit type, scope, due dates, and payer requirements
- Identify missing or unclear information early and route requests
- Resolve non-standard intake issues through cross-functional coordination
- Confirm portal or AMS access once credentials are available
- Pull required audit artifacts, including: Invoice reports, Payer reports, Claim history/status, EOBs / RAs (if applicable)
- Store files using standardized naming conventions
- Update audit status to Data Collection Complete or Pending Documentation
- Maintain clean, standardized audit folders
- Keep audit statuses current—no stalled cases
- Track unfinished items daily and drive resolution
- Ensure reporting reflects real-time audit status for leadership
- Partner with Audit, Billing, Coding, Collections, Admissions, and Management
- Provide clean handoffs with documented status, blockers, and next steps
- Support audit fee workflows by confirming audit closure and handoff timing
What We're Looking For
- Minimum of 1–3 years of experience in home health billing, audits, claims, or denials (VA and/or Medicaid experience strongly preferred)
- Strong attention to detail with a high level of documentation discipline
- Comfortable managing work queues, trackers, and audit pipelines
- Proficient in Microsoft Office, with advanced Excel skills
- Ability to manage multiple priorities effectively while meeting deadlines
Ready to make an impact? 🚀 Apply now and let's grow together!
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