Visits universities, schools and manning agencies to discuss and sell the Training Centers programs and services
Sends proposal letters/ email to the universities, schools and manning agencies that could be developed as prospective contacts of the Training Center
Ensures that the Training Center gains at least two (2) new contacts monthly
Maintains good relationship among all existing contacts of Training Center
Contributes to the growth, effectiveness, and profitability of the Training Center
Maintains and updates a record of Training Center contacts
Organizes and administers trainees record management , registration including evaluation grade and trade test in order to provide maximum services to trainees while ensuring efficient and effective workflow
Provides leadership and develops appropriate recommendations for the implementation of related technology application in support of enhanced services offered through registration and records management
Presents solution regarding resolution of trainee disputes as they relate to records and registration including back-up of records and registration service
Collaborates with the Training Head to facilitate and improve services to trainees
Organizes all logistical aspects of training sessions
Deals with incoming walk-in inquiries for all training programs and services, processes any observation/ enrolment made and ensures up-to-date payment of trainees upon enrolment
Receives payment by cash or check representing required training fees for a given program/ course including issuance of necessary receipts/ refunds due to trainees
Computes total payments received at the end of the day and reconciles this with issued receipts
Drops total payments received at the FO vault
Compiles and maintains monetary reports and records
Resolves trainees complaints regarding payment and collection of training fees
Coordinates and cooperates with the Corporate Auditor in event of review of trainees transactions, surprised audits, etc.
Provides general admin assistance and support for the Training Centers growth and excellent image building
Takes responsibility for ensuring the availability of equipment and other requirements for scheduled training session including set-up/ clears up before and or after a training session
Assists in the delivery of training sessions at a basic or administrative level if required
Observes, examines and evaluates trainees working performance including their attitude and corrects them if necessary
Monitors trainees developmental needs, their progress and quality of work standards in every area of exposure to achieve higher productivity
Informs trainees of any development in house rules and policies
Monitors and documents trainees violation governed by the trainee manual and prepare corresponding disciplinary action
Administers the coordination, evaluation and certification of all training completion applications and provides back-up of trainees issued certifications.
Performs any related tasks assigned from time to time.
Job Qualifications
Bachelor's degree in Business, Education, psychology, or related field
Experience in training coordination or admin work preferred
Strong communication and interpersonal skills
Organized, detail-oriented, and proficient in MS Office
Basic knowledge in records
Problem-solver, proactive, and team player
Experience in a training or academic setting is an advantage
