Equicom Services, Inc. is now looking for Learning & Development Officer.
Office Address: 3F Equicom Center 3308 , Zapote St., Makati City.
Qualifications
- Bachelors degree in Human Resource Management, Psychology, Education, Business Administration, or a related field.
- At least 2-3 years of experience in Learning & Development, Training, or Organizational Development.
- Knowledge of adult learning principles, competency frameworks, and training evaluation methodologies.
- Experience in developing IDPs and conducting Training Needs Analysis is highly desirable.
- Proficient in MS Office (Word, Excel, PowerPoint); experience with Learning Management Systems (LMS) is a plus.
- Strong interpersonal, communication, and facilitation skills.
- Organized, analytical, and results-oriented.
Key Competencies
- Learning Design & Delivery
- Training Needs Analysis (TNA)
- Performance & Competency Assessment
- Employee Engagement
- Communication & Facilitation
- Project Management
- Continuous Improvement Mindset
Primary Duties And Responsibilities
Training Needs Identification & Analysis
- Conduct annual training needs analysis (TNA) across departments using various data sources such as performance appraisals, employee feedback, and competency assessments.
- Collaborate with managers and team leads to assess learning priorities aligned with business goals.
Individual Development Plans (IDP) Management
- Develop and maintain Individual Development Plans (IDPs) for employees based on:
- Annual performance appraisal results
- Training needs assessments
- Identified competency gaps from the Competency Assessment
- Monitor the implementation and progress of IDPs in coordination with line managers.
Developmental Assignment (DA) & Promotion Management
- Review and process endorsed employees for developmental assignments and/or promotion according to established policy and procedures.
- Facilitate endorsement of employees for developmental assignment to Employee Promotion Committee (EPC) and monitor performance evaluation when due.
- Timely updating of tracker and monitoring.
- Provide instruction to Payroll Team on the implementation of promotion adjustment.
Program Design & Delivery
- Design and conduct targeted learning interventions such as workshops, seminars, e-learning modules, and blended programs. Collaborate with Unit Heads for inputs and customization.
- Coordinate with external training providers to deliver identified learning initiatives as necessary.
- Ensure alignment of training content with competency frameworks and strategic objectives.
Training Administration & Documentation
- Maintain comprehensive training records, evaluation reports, and development plans.
- Prepare training calendars, training announcements, and other communication materials.
- Monitor learning completion, certification, and feedback collection.
Monitoring & Evaluation
- Evaluate the effectiveness and impact of learning interventions through feedback, assessments, and performance metrics.
- Recommend/Implement improvements to existing learning programs based on data and feedback.
Learning Culture Promotion
- Champion a culture of continuous learning and capability development within the organization.
- Organize learning campaigns, knowledge-sharing sessions, and employee development events.
