We are looking for a driven and passionate individual who thrives in solving complex challenges within a hyper-growth e-commerce environmentsomeone who learns fast, collaborates well, and enjoys the journeyto join us as a Logistics Supervisor.
As the Philippines #1 Online Gift Store, our mission is to make gifting thoughtful, affordable, and convenient. With a growing presence in Thailand, Vietnam, and Singapore, and backed by international investors, we are a young, dynamic, and multi-disciplinary team with deep e-commerce experience.
If you're ambitious, eager to grow, and excited to help shape the future of gifting, wed love to have you on this journey. Are you up for the challenge?
Duties And Responsibilities
- Supervise the coordination and tracking of shipments to ensure timely delivery to customers and business units.
- Conduct regular checks to ensure compliance with company SOPs for dispatch and rider operations.
- Communicate with rider providers, third-party logistics (3PL) partners, and internal teams regarding delivery schedules, delays, or discrepancies.
- Negotiate rates and review partners contracts in coordination with management.
- Source and evaluate additional partner couriers to expand delivery capacity.
- Resolve logistics-related issues such as damaged or lost goods, shipping delays, or order discrepancies.
- Maintain accurate data entry in the fleet management system and generate reports for management.
- Support daily warehouse operations, including receiving, checking, and dispatching orders.
- Perform other logistics-related duties as required to support overall operations.
Qualifications
- Bachelor's degree in Business Administration, Operations, Supply Chain Management, or Logistics preferred.
- Have at least 1-2 years experience in Logistics.
- Knowledgeable in MS Office and database management.
- Strong organizational and time management skills.
- Excellent communication and negotiation skills.
- Customer service skills.
- Strong attention to detail.
