Overview:
The Collections Analyst performs data analysis and reporting to support collections monitoring, strategy, and performance management.
What you will do:
- Prepare collection reports for the Collections Operations Team based on strategy and risk criteria (e.g., risk-based calling lists), in collaboration with the Credit and Portfolio Management Team
- Prepare monthly reports for Portfolio Quality Review and Monthly Business Review
- Update and maintain SQL tables for Collections monitoring (e.g., Days Past Due [DPD] and outstanding balances)
- Analyze Collections performance and measure effectiveness of strategies
- Manage stakeholders and key resources to support the implementation and tracking of initiatives, in collaboration with Collections Operations and Credit and Portfolio Management teams
What we are looking for:
- 2–3 years experience in writing SQL scripts for data extraction, transformation, reporting, and validation
- Strong analytical skills with ability to interpret complex datasets
- Knowledge of credit risk and collections processes and metrics (e.g., DPD, roll rates, recoveries)
- Experience in performance analysis and strategy evaluation and ability to translate data into insights
- Strong communication and collaboration skills and ability to work independently and cross-functionally
