Job Overview
We are seeking a highly organized and detail-oriented Patient Intake & Clinic Coordinator to support the daily operations of a fast-paced pain management and spine clinic. This role is responsible for managing patient intake, coordinating appointments, handling referrals and medical records, and ensuring smooth communication between patients, providers, and referring clinics.
Job Highlights
Schedule: 9AM-1 PM
Work Arrangement: Work from home
Contract: Independent Contractor
Responsibilities
Patient Intake & Coordination
- Enter new patient referrals and demographic information into the EMR system accurately and efficiently.
- Coordinate new patient intake processes and ensure all required documentation is completed.
- Verify receipt of referrals, authorizations, imaging, and medical records prior to appointments.
- Maintain accurate and updated patient records within the EMR system.
Scheduling & Appointment Management
- Schedule and coordinate patient appointments, follow-ups, and procedures.
- Communicate appointment confirmations, reminders, and updates via phone, email, or text message.
- Assist with rescheduling requests and provider calendar management.
- Coordinate with patients to ensure timely attendance and completion of required forms and imaging.
Referral & Medical Records Management
- Obtain MRI reports, imaging files, referrals, and supporting documentation from referring providers.
- Upload and organize MRIs, referrals, clinical notes, and related records into the EMR system.
- Send patient recommendations, treatment updates, and clinical notes to referring physicians and providers.
- Track pending referrals, imaging requests, and missing documentation to ensure continuity of care.
Administrative & Clinic Support
- Support front-office and clinic workflow operations to ensure efficient patient experiences.
- Maintain HIPAA compliance and confidentiality of patient records and communications.
- Assist providers and clinical staff with administrative coordination as needed.
- Respond to patient inquiries professionally and promptly.
- Help ensure smooth communication between providers, staff, and external medical offices.
Qualifications
- Previous experience in a medical office, pain management clinic, spine clinic, or healthcare administration role preferred.
- Experience working with EMR/EHR systems.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Familiarity with medical terminology, referrals, insurance authorizations, and medical records management is preferred.
- Proficient in Microsoft Office, Google Workspace, and scheduling systems.
- Ability to work independently while maintaining professionalism and accuracy.
Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job
Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.
Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
