Responsibilities:

• Sales Executive represent company to sell various goods and services to businesses and other organizations and provide product specific information as required.
• Tasks include –
• Soliciting orders and selling goods to retail, industrial, wholesale and other establishments;
• Obtaining and updating knowledge of market conditions and of employer’s and competitors’ goods and services;
• Providing prospective customers with information about the characteristics and functions of the products for sale, and demonstrating its use or qualities;
• Quoting prices and credit terms, recording orders and arranging deliveries;
• Reporting customers’ feedback and requirements to suppliers and manufacturers;
• Following up clients to ensure satisfaction with products purchased.

Requirements:

• Prior experience and knowledge in hardware equipment an added advantage
• SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
• Independent with persuasive interpersonal skills and results-driven.
• Exhibit strong negotiation and problem solving skills.
• Computer literate and numerate.
• Target oriented and ability to work under pressure to meet targets.
• Good written and verbal communication skills.
• Fluent in Bahasa Malaysia and English.
• Aggressive and fast learner.
• Good attitude and responsible character.
• Business-minded with entrepreneurship skill.

We're looking for an energetic, commercial-minded Senior Sales Executive to drive sales growth and strengthen dealer networks across the Northern Region.

Key Responsibilities:

1. Achieve monthly and quarterly sales targets
2. Manage key dealers and retail accounts
3. Improve floor share, displays and POSM execution
4. Monitor market trends and competitor activities
5. Executive promotions, launches and trade campaigns
6. Train retail staff and promoters on product knowledge
7. Oversee dealer credit standings and collections

Requirements:

1. Minimum 5 years sales experience ( CE, HA, FMCG or retail preferred )
2. Strong knowledge of Northern Region dealer networks
3. Able to communicate in Chinese and Hokkien
4. Willing to travel frequently
5. Strong negotiation, relationship-building and analytical skills
6. Independent, driven and proactive
7. Valid driving license

Responsibilities:

• Collect and analyze training needs based on the company’s strategic direction, business objectives, and employees’ performance reviews.
• Establish a training master plan in accordance with training needs and business objectives.
• Carry out, maintain and improve training and development operations to enhance its effectiveness.
• Administer and coordinate various in-house and external training programs & logistic matters with effectively.
• Monitor and report on HRDF matters.
• Involve in staff orientation program and conduct briefing.
• Regularly report on the training outcomes and evaluation summary as well as provide feedback and report to superior
• Manage Foreign workers matter (such as renew permit / medical / hostel
• To participate in full spectrum of HR scope for all Employment and Industrial Relations activities including handling matters relating to disciplinary action, staff grievances, counselling and staff misconduct including local & foreign worker.
• Performing any ad-hoc tasks assigned by superiors and/or the Management whenever required

Requirements:-

• Bachelor Degree in Human Resource Management or Business Management or equivalent.
• Preferably Junior Executive with at least 1 years related working experience in manufacturing environment.
• Fresh Graduates are encouraged to apply
• Computer literate with good working knowledge of Microsoft Word, Excel and Power Point
• Able to work with minimum supervision and good interpersonal skills.
• Able to perform multi-tasking job and meet tight work deadline.
• Can speak in Mandarin, English and Malay
• Strong leadership, communication, interpersonal and people management skills
• Aptitude for problem-solving and thorough knowledge of HR procedures and policies
• Awareness of highly confidential information, good communication skills, willingness to learn and enjoy exploring in HR field.
• Immediate availability is preferred

We are a reputable aluminium and glazing company specializing in the design, fabrication, and installation of façade systems, curtain walls, windows, doors, and architectural glass solutions. We are committed to delivering high-quality workmanship, precision detailing, and innovative solutions across residential, commercial, and industrial projects. We are currently seeking a motivated and detail-oriented Project Engineer to join our team.

Responsibilities:

• Coordinate and oversee project execution from planning through completion, ensuring delivery on time, within budget, and to quality standards.
• Develop and manage project schedules, budgets, resource allocation, and procurement activities.
• Monitor site progress, conduct inspections, and ensure compliance with design specifications, safety regulations, and industry standards.
• Liaise with clients, consultants, contractors, suppliers, and internal teams to ensure effective communication and project coordination.
• Identify project risks, implement mitigation measures, and resolve technical and construction-related issues.
• Prepare and maintain project documentation, technical reports, drawings, and project records.

Requirements:

• Diploma or Bachelor's Degree in Civil Engineering or a related engineering discipline.
• 2–4 years of experience in project engineering, construction management, or a related field.
• Knowledge of façade systems, building construction methods, and engineering principles; experience in façade engineering, curtain wall systems, or related disciplines is an advantage.
• Proficient in project management and engineering software such as Microsoft Project, AutoCAD, and related applications.
• Strong organizational, problem-solving, and time-management skills with the ability to manage multiple projects concurrently.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, contractors, suppliers, and multidisciplinary teams.
• Familiar with Malaysian building codes, standards, and safety regulations.
• Possess a valid driving licence and willing to travel to project sites as required.

Responsibilities:

• Responsible for Cost Accounting functions and Inventory Accounting, including managing inventory stock count reconciliation and inventory valuation.
• Work closely with Production and Procurement to maintain the BOM.
• Maintaining the factories’ product and standard costing, ensure timely identification of variances to business plan to be able to drive the correct behaviors to achieve financial objectives.
• Responsible for preparation and maintenance of general ledgers including verifying, allocating and posting accounting entries into ERP system timely and accurately.
• Liaise with auditors, tax agent, etc on account closing and audit matters.
• Support on the timely submission of accurate financial reports, financial statements, and compliance with appropriate company policies, accounting standards, and regulatory requirements.
• Work and collaborate with cross functions teams on finance and costing matters.
• Other ad hoc duties / tasks / projects as assigned by the Management.

Requirements:

• Bachelor's Degree or a Professional Qualification in Accountancy/Finance.
• Independent and able to work well in a team environment, possess good interpersonal skills.
• High learning adaptability and ability to deliver results within tight timelines.
• Possess good accounting knowledge.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Candidates with costing and manufacturing accounting would be an added advantage.

Job Position : Store Keeper

1. Inventory Recording & Issuance Control

• Responsible for recording all incoming and outgoing spare parts in the store
• Maintain and update records daily using Excel
• All item issuance must be supported by completed issuance form & Photo evidence (including person and item)

2.Fuel Management (Oil Control)

• Perform daily checks on fuel levels (including skid tank, etc.)
• Ensure actual fuel levels match Excel records
• Any discrepancies must be reported immediately with proper documentation

3. Equipment & Construction Materials Management

3.1 Responsible for managing all construction-related items in the store, including:

• Machines
• Water pipes
• Covers and other accessories
• Must have clear knowledge of:
• Quantity of equipment
• Condition (Good / Damaged)

3.2 Usage & Maintenance Control:

• All item usage must be recorded with photo evidence
• Record user, purpose, and time of usage
• Damaged equipment must be:
• Sent for repair promptly
• Properly recorded (sent out & returned status)

3.3 Special Requirements:

• Plan and record machines required for next-day usage
• Record all parts and materials used for lorry repairs

4. Stock Take & Organization

• Ensure: Physical stock matches records & Proper organization and arrangement
• Any discrepancies must be investigated and reported immediately

5. Daily Store Inspection & Monitoring

5.1 Daily tasks must include:

At the start of work:

Photo Documentation Requirements (Store Coverage)

Capture photos covering the entire store area, including:

• Store Rooms:

Container 1:

• Cat (Equipment)
• Chemicals
• Welding materials

Container 2:

• Spare parts

Container 3:

• Lorry springs
• Coolant
• Grease
• Roller machines

Container 5 & 6

• Material (example: piping and others)

Container 7

• Open store construction
• Skid tank fuel meter
• All store and workshop areas (including stored materials and surrounding areas)

Before end of work:

Same as the tasks at the start of work

** Ensure:

• Store condition is consistent with no abnormalities
• All records are complete, accurate, and traceable

6. Work Requirements & Responsibilities

• All records must be: Accurate, Timely & Without omission or delay
• Any issues must be reported proactively
• Must maintain a high level of responsibility to ensure the transparency and security of the company's assets

Job Responsibilities

1.Handle customer inquiries, complaints, and feedback via phone calls, emails, web chat, and social media platforms.

2.Provide accurate information and solutions to customers in a professional and timely manner.

3.Investigate customer issues and coordinate with relevant departments to resolve them effectively.

4.Maintain accurate customer records and update information in the system.

5.Follow up on customer requests and ensure customer satisfaction.

6.Support order processing, quotations, and after-sales service activities.

7.Work closely with internal departments to ensure smooth service delivery.

8.Prepare customer service reports and perform administrative duties as assigned.

9.Assist in handling customer escalations and service recovery situations.

10.Perform any other ad hoc duties and assignments as assigned by Management.

We are a reputable aluminium and glazing company specializing in the design, fabrication, and installation of façade systems, curtain walls, windows, doors, and architectural glass solutions. We are committed to delivering high-quality workmanship, precision detailing, and innovative solutions across residential, commercial, and industrial projects. We are currently seeking a motivated and detail-oriented Contract Executive to join our team. 

Responsibilities:

• Administer and manage both pre-contract and post-contract activities, ensuring compliance with contractual requirements and project objectives.

• Liaise and coordinate with clients, consultants, contractors, and relevant stakeholders on contractual and commercial matters.

• Prepare cost estimates, project budgets, and cost plans to support project feasibility and financial control.

• Monitor and control project costs, ensuring expenditures remain within approved budgets.

• Prepare, evaluate, and negotiate quotations, tenders, and subcontractor proposals.

• Manage and prepare Variation Orders (VO), including cost analysis, valuation, and submission to clients for approval.

• Review contract documents, specifications, and drawings to identify contractual obligations, risks, and opportunities.

• Prepare and submit progress claims, payment certifications, and supporting documentation.

• Prepare, negotiate, and finalize Final Accounts with clients, consultants, and subcontractors.

• Maintain accurate contract records and documentation, ensuring timely reporting and proper filing of contractual correspondence.

Requirements:

• Degree/ Diploma in Quantity Surveying / Construction Management
• Proficiency in Microsoft Office, Project and Autocad
• 1 - 3 years working experience in Aluminium & Glazing Works

We are a reputable aluminium and glazing company specializing in the design, fabrication, and installation of façade systems, curtain walls, windows, doors, and architectural glass solutions. We are committed to delivering high-quality workmanship, precision detailing, and innovative solutions across residential, commercial, and industrial projects. We are currently seeking a motivated and detail-oriented Drafter to join our team. 

Responsibilities:

• Prepare and revise shop drawings for aluminium and glazing works.
• Produce fabrication and installation drawings for windows, doors, curtain walls, and partitions.
• Coordinate drawings with architectural and structural layouts.
• Assist in material take-offs and profile detailing.
• Ensure drawings meet project specifications and technical requirements.
• Maintain proper documentation and drawing revisions.
• Support project teams in resolving technical drawing issues.

Requirements:

• Diploma or Degree in Drafting, Civil Engineering, Architecture, or related field.
• Proficiency in AutoCAD.
• Basic understanding of aluminium profiles and glazing works.
• Ability to interpret architectural and structural drawings.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.

We are a reputable aluminium and glazing company specializing in the design, fabrication, and installation of façade systems, curtain walls, windows, doors, and architectural glass solutions. We are committed to delivering high-quality workmanship, precision detailing, and innovative solutions across residential, commercial, and industrial projects. We are currently seeking a motivated and detail-oriented Site Supervisor to join our team. 

Responsibilities:

• Supervise and monitor daily site operations to ensure work progresses according to the project schedule.

• Coordinate and liaise effectively with main contractors, subcontractors, consultants, and other trade contractors to ensure smooth project execution.

• Maintain accurate daily records of manpower deployment, work completed, material deliveries, transfers, and site activities.

• Monitor and record workers' attendance and prepare daily, weekly, and monthly site progress reports.

• Ensure compliance with all health, safety, and environmental (HSE) requirements, including the proper use of personal protective equipment (PPE) by all site personnel.

• Attend site inspections, progress meetings, and coordination meetings, and follow up on action items to ensure timely completion.

• Assist in resolving site issues and coordinating resources to minimize delays and maintain project productivity.

• Ensure work is carried out in accordance with approved drawings, specifications, quality standards, and safety regulations.

Requirements:

• Good knowledge of construction processes, materials, and safety regulations.
• Ability to supervise, delegate, and manage site workers effectively.
• Good problem-solving and decision-making skills.
• Ability to monitor progress and meet project timelines.
• Strong communication and teamwork skills.
• Relevant certification or diploma in construction, engineering, or a related field.

Responsibilities:

• Data entry (job Order, Goods Received Note, Good Received & Returned Note, Sub Contract, Approval Note, Stock Adjustment, Stock Issue, Stock Received, Purchase Cancel Note, Production Claims, Sub-Con Claims)
• Inventory Control and reconciliation
• Inventory transaction entering (Create & Update product Item Code)
• Costing
• prepare monthly inventory analysis and report
• Closing month end and year end
• Stock take (middle and end of the year)
• Liaise with purchasing, production, sales and store department for any stock variances
• assist in any other ad-hoc tasks instruct by superior & top management

We are looking for a reliable and detail-oriented Administrative Assistant to support our Quantity Surveying (QS) and Contracts team. This role involves handling documentation, coordination, and general office administration to ensure smooth daily operations.

Key Responsibilities

• Provide administrative support to QS / Contracts team
• Prepare, print, scan, file and organise project documents
• Assist in compiling documents for progress claims, tenders, and reports
• Maintain proper filing system (physical and digital)
• Answer and direct incoming phone calls professionally
• Liaise with site staff, subcontractors, and suppliers on documentation matters
• Track and follow up on submissions and approvals
• Perform general office administrative duties as required
• Assist with other general administrative tasks such as authority and utility submissions

Requirements

• Minimum SPM / Diploma in Administration or related field
• 1–3 years of administrative experience (construction industry is an advantage)
• Proficient in Microsoft Office (Word, Excel, PDF handling)
• Good organisational skills and attention to detail
• Able to multitask and work in a fast-paced environment
• Good communication skills (English & Bahasa Malaysia)
• Responsible, reliable, and able to follow instructions

Preferred (Good to Have)

• Experience supporting QS / construction / contracts team
• Familiar with document control processes
• Experience handling progress claim documentation

We are looking for a detail-oriented Account Assistant to support our accounting department. The ideal candidate will handle data entry, accounts payable, accounts receivable, Inventory & general ledger and provide support to the Accounting team. Join a stable growing company for a career.

• Perform day-to day bookkeeping task such as data entry, invoicing, accounts , bank reconciliations, maintaining ledgers, petty cash reimbursement
• Organize and manage accounting documents, including invoices, receipts and payment & collection reports for shops
• Assist in preparation of financial reports, ensuring data is up-to-date and properly recorded.
• Support in day-to-day accounting operations and with any assigned task
• Assist with account reconciliations ,including banks & shops
• Handle ad-hoc tasks as assigned by the senior accounting team including assisting in financial audits and other projects
• Maintain proper filing systems for accounting record to ensure easy retrieval and reference
• Assist in month-end closing processes, including posting journal entries, monthly stock report & closing

Requirement

• Diploma or Bachelor Degree in Accounting, Finance or a related field
• 1-2 years of experience in accounting role is preferred
• Fresh graduates are welcome
• Proficient in accounting software SAP and Microsoft Office(Excel & Word)
• Excellent attention to detail and organizational skill
• Ability to work well in a team environment and follow instructions
• Good communication skills and the ability to handle multiple tasks.

Are you passionate about operations and admin work? Delitea is growing fast, expanding our business and team, and aiming to be Malaysia’s go-to platform for F&B transformation. We’re on the lookout for a responsible and driven Operation Executive cum Admin to join us, grow together, and build a brighter future! Come join us!

Requirements:

• Age 20 - 30
• Good work attitude, strong moral values, and great communication skills
• Team player with adaptability, able to work independently
• Fluent in BM, English, and Mandarin
• Basic computer skills
• At least SPM or related diploma (Fresh grads are welcome!)

Key Responsibilities:

• Manage customer orders, including checking details and processing invoices
• Know our products and pricing to ensure accurate info
• Double-check orders placed by salesmen to confirm product, price, and quantity
• Handle daily office tasks (e.g., filing, receiving packages, welcoming visitors)
• Assist and track admin work to keep daily operations smooth

Working Hours:

• Monday - Friday, 8am - 5pm
• Saturday, 9am - 1pm

Responsibilities:

• Report to SHO/Safety Manager. Assist safety department on site safety supervision tasks.
• Inspect and rectifying any unsafe conditions at the construction site
• Correcting any unsafe practices
• Checking of sub-contractors’ work to ensure compliance with the Act and the Regulations made thereunder are complied with.
• Liaise with contractor’s safety supervisors appointed under Regulation 26 with respect to safety of work undertaken by sub-contractors.
• Advice, implement, compliance and continuous improvement for company’s security, safety and health and its related matters accordance to statutory & regulatory requirements and standard requirements.
• Conduct regular reviews of the Company’s safety policies and initiate updates of procedures whenever necessary
• Manage administration of legal documentation and monitor all jobs comply to DOSH, DOE, BOMBA & etc related government bodies accordance to their legal requirements and standards.
• Perform other duties as and when required by the company.

Requirements:

• Candidates must at least possess Diploma and obtain certified and valid Yellow Book Holder.
• At least 2 years of working experience in the related field is required for this position.
• Able to work in stressful environment and have sense of urgency to respond to all relevant parties within stipulated timeline.
• Working experience in industrial projects is an advantage.
• Required language(s): Bahasa Malaysia, English, Mandarin. Candidates who proficiently in Mandarin will be priorities due to the needs liaise with China team & HQ.
• Candidates must able to work 6 days weekly and work at site.

Job Responsibilities:

• Ensure all project works are conducted in compliance to the Occupational Health & Safety Act.
• Responsible for all the requirements and documents required by Occupational Health & Safety Department.
• Has specific knowledge on OSH legislations, occupational risk assessment, preparation of safe operating procedure, monitoring the effectiveness of control measures, encouraging worker’s participation and continuously improving to ensure sustained compliance to OSH law.
• Compile safety programs, practice safe working techniques, implement and maintain health and safety standards.
• Supervises day-to-day activities within a construction workplace.
• Conducting regular inspections to make sure everything is as it should be, which will involve looking for and rectifying any hazards (i.e., Unsafe conditions at the construction site).
• Checking of sub-contractors work to ensure compliance with the established act and regulations.
• Entails checking to know if the workers within the site are making use of proper protective equipment required for each work unit, and make sure that they (the workers) fully understand how to use certain tools and equipment.
• Determine the primary cause(s) of work-related accident and draws up recommendations that should be adhered to avoid the recurrence of such accident(s).
• Arranges training programs on safety measures within the workplace.
• Receives and acts on reports regarding safety concerns from workers within the construction site/workplace.
• Introduces measures that will help curb accidents within the workplace.
• Make sure there is a safety programme/routine in place so that everyone knows the precautions and actions to take in case of an accident.
• Attend site meetings as required.
• Perform any other related duties assigned from time to time by the management.

Job Requirements:

• Candidate must possesses at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in Engineering (Environmental/Health/Safety) or equivalent.
• Candidate must be a registered Safety & Health Officer with the Occupational Safety & Health Department (DOSH) with valid GREEN BOOK.
• Experienced in industrial project will be added advantage.
• Required language(s): Mandarin, English, Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Competent and well-versed with the latest Occupational Health & Safety Act.
• Candidate must have ability to maintain effective work relationships and good organization skills.
• Able to work under high pressure work environment.
• Applicants must be able to work 6 days in a week.

Requirements :

• Candidate possess at least Degree in Computer Science or similar field.

• At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.

• Good understanding of ERP functionalities.

• Good planning and coordination skills.

• Strong writing, verbal communication, and presentation skills.

• Good interpersonal skill and with proven ability in troubleshooting and problem solving.

• Able to work travel when is required.

• Fluent in both written and spoken English and Bahasa Malaysia.

Responsibilities:

• Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.

• Able to procure necessary IT related equipment for company needs.

• Responsible for ERP system (Epicor Kinetic) to provide first line of support.

• Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.

• Provide daily technical support for desktops, laptops, printers, servers, and network issues.

• Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.

• Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.

• Execute any additional tasks and responsibilities that may be assigned periodically by senior management.

About the Role

We are looking for a motivated Sales Engineer to drive project sales in the Refrigeration and Air-Conditioning sector. This role is ideal for someone who enjoys combining technical knowledge with sales strategy to deliver solutions that make a difference.

Key Responsibilities

• Achieve sales targets by developing and executing project sales plans.
• Identify and develop new business opportunities and market segments.
• Build and maintain strong, long-term relationships with new and existing customers.
• Collaborate with the technical team to propose effective system solutions.
• Monitor market trends and identify opportunities for new products.
• Prepare timely sales forecasts, reports, and project updates.
• Manage customer accounts, including payment follow-up and collection plans.

Requirements

• Bachelor’s degree in engineering or a related technical discipline.
• 1–3 years of sales experience (preferably in Refrigeration, Air-Conditioning, or HVAC projects or components).
• Fresh graduates encouraged to apply also.
• Strong communication skills in English; proficiency in Bahasa Malaysia or Mandarin/Cantonese is an advantage.
• Passionate about business development and customer engagement.
• Self-driven, energetic, and resilient with a positive attitude.
• Possess own transport and valid driving license.

Education: Marketing, Business or equivalent diploma/degree/graduate degree

Experience: Fresh graduates are encouraged to apply; 1-2 years of related experience is an advantage.

1.High Commilsiner:RM4000 + commission and bonus

2.Regular Agent:RM2500 +commission and bonus

3.The specific working hours and location can be confirmed through the interview.

4.We can accept fresh graduates.

5.We need Malaysian Chinese, Malaysian locals, and Malaysian Indians.

6.It is divided into three levels with different salaries and commissions, which can be determined during the interview based on your personal circumstances.

7. need to travel to Kuala Lumpur for a business trip or an extended stay.

• Well established FMCG /F&B manufacturing company (Bumiputera firm / Halal productions)

• Work location Warehouse Depot located at Bukit Minyak, Penang

• 5 Working Days / Week

Job Responsibilities:

• Strategic Planning: Oversee the development and execution of marketing strategies and initiatives to achieve business goals.

• Market Research: Conduct market research and analyze trends to identify customer needs and competitive landscapes.

• Campaign Management: Manage and execute marketing campaigns, including collaborating with sales teams to drive revenue growth.

• Reporting: Generate performance reports to evaluate campaign effectiveness for senior management.

• Stakeholder Communication: Maintain effective communication with internal and external stakeholders to stay updated on industry opportunities

Job Requirement:

• Bachelor's degree in Marketing, Business Administration, or a related field.

• 1-2 years of working experience as in marketing related field

• Open for Fresh graduate

• Relevant experience in the Manufacturing or FMCG industry is strongly preferred.

• Proficiency in market planning and research methodologies.

• Strong communication, interpersonal skills, and a team-oriented mindset with leadership capability.

• Must be willing to work at Bukit Minyak, Penang.

• Possess own transport

• 1 full time job available

GENERIC RESPONISBILITIES

• To always act in SISMA Auto’s best interests
• To always diligently follow ALL CURRENT BYD and/or Sisma Auto processes, policies, guidelines and documentation requirements
• To stay updated to any changes in the processes and modify behaviors accordingly
• To respect the authorities
• To always behave in a courteous and professional manner
• To always maintain clean and professional appearance, adhering to relevant guidelines and/or wearing a uniform if requested
• To always treat customers with the utmost respect and professionalism
• To maintain effective and open communications with peer/subordinates/superiors to discuss feedback, issues, seek and provide suggestions for improvements.
• To perform any other duties reasonably requested by the Management
• To ensure any direct reports also adhere to the above general guidelines
• To be punctual at all times
• To diligently complete all training assigned
• To be prepared to work extra time, as requested by the management

KEY RESPONSIBILITIES

• To support SISMA Auto’s Customer Relationship Management (CRM) strategies towards achieving best in class customer service
• To develop short-term and long-term CRM goals to enhance SISMA AUTO's overall performance
• To identify areas where CRM can complement and improve SISMA AUTO existing processes
• To manage development, execution and completion of CRM plans to achieve the goals
• To develop instructions and implement internal campaigns to improve CRM adoption and usage
• To support the CUSTOMER EXPERIENCE MANAGEMENT(CEM) for SISMA Auto
• To support communication between SISMA AUTO and its customers
• To support the collection and analysis of customer feedback from the customers and the development of strategies or corrective measures to address any identified issues
• To continuously work with marketing, sales and after sales teams in order customize the CRM based on their requirements
• To Provide appropriate tools for the teams to measure and improve their performance and customer service
• Other tasks and responsibilities may be assigned to you based on the needs of the organization.

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

About the Role

We are looking for a Full Stack Developer to design, build, and maintain modern web applications across frontend and backend systems. This role is suitable for someone who can work across the full product development flow, from user-facing interfaces to server-side logic, APIs, databases, and integrations.

The ideal candidate should have solid frontend and backend development experience, strong problem-solving skills, and the ability to work independently in a fast-paced, remote environment. Experience with DevOps, deployment, cloud services, or infrastructure workflows is a strong plus.

Candidates who are proficient in using AI tools to improve development efficiency while still understanding underlying system logic and architecture are highly preferred.

Responsibilities

• Design, build, and maintain frontend and backend applications.

• Develop clean, responsive, and user-friendly interfaces using modern frontend frameworks.

• Build and maintain APIs, backend services, databases, and server-side application logic.

• Integrate third-party services and internal platform services when required.

• Collaborate with product, design, backend, frontend, mobile, and DevOps teams to deliver complete features.

• Troubleshoot, debug, and optimize application performance, stability, and scalability.

• Write clean, readable, tested, and maintainable code, and participate in code reviews.

• Support testing, deployment planning, documentation, and production issue resolution when needed.

Requirements

• 3-5+ years of relevant development experience, with proven experience in different projects.

• Comfortable with a remote and on-call work culture.

• Strong experience in both frontend and backend development.

• Proficient in JavaScript / TypeScript and modern frontend frameworks such as React, Next.js, or similar.

• Experience building backend services, APIs, databases, authentication, and server-side application logic.

• Familiar with REST / GraphQL APIs, Git, GitHub workflows, and modern development practices.

• Basic understanding of Web3 concepts, wallets, smart contract interaction, blockchain RPCs, or dApp integration patterns.

• Able to understand product requirements and translate them into practical technical solutions.

• Strong problem-solving skills, communication skills, ownership, and ability to work independently.

Preferred Skills

• Experience with DevOps, Docker, CI/CD, Linux servers, Nginx, cloud services, or deployment workflows.

• Experience with Go, Python, Node.js, or other backend technologies.

• Experience building scalable or high-traffic systems.

• Experience with AI tools to improve development, debugging, documentation, or workflow efficiency.

• Good UI/UX sense and ability to work closely with designers to improve product quality.

• Experience working in startup environments with fast-moving product teams and evolving requirements.

You'll Thrive Here If...

• You care about code correctness and catch yourself thinking about edge cases first

• You prefer owning a problem end-to-end over waiting for tickets

• You're comfortable with ambiguity - we're early stage, things will change

• You're genuinely curious about AI, crypto, or social products

Benefits

• Work From Home (WFH) flexibility

• Fun, collaborative, and fast-paced working environment

• Performance-based bonuses and extra incentives

• Opportunity to work on modern AI product initiatives

• Flexible and growth-oriented team culture

• Exposure to real-world production systems, modern technologies, and scalable product development

Location

Remote / Work from home

Employment Type

Remote

Seniority: Mid to Senior Level

Application Requirements

Resume

Portfolio, GitHub, or relevant project links if available

Expected salary

Earliest availability

About the Role

We are currently looking for DevOps Engineers to help build and maintain the infrastructure. The ideal candidate will be responsible for backend services, deployment workflows, server management, and maintaining stable and scalable systems for communication and related platforms.

We are looking for candidates who understand modern backend architecture, networking, APIs, and deployment processes. Candidates who are proficient in using AI tools while still understanding underlying backend and infrastructure logic are highly preferred.

Responsibilities

• Manage backend systems and server environments.

• Build and maintain APIs and backend services.

• Monitor server performance, uptime, and system stability.

• Handle deployment, infrastructure setup, and server configuration.

• Support frontend and mobile app integration.

• Troubleshoot backend, networking, and server-related issues.

• Optimize backend performance, scalability, and security.

• Participate in testing, deployment planning, and technical discussions.

• Maintain clean, scalable, and maintainable backend architecture.

Requirements

• 3-5+ years of relevant experience, with proven experience in different project types.

• Comfortable with a remote and on-call work culture.

• Experience with backend development and server environments.

• Understanding of APIs, networking, and databases.

• Familiar with Linux server management.

• Basic knowledge of DevOps and deployment workflows.

• Proficient in using AI tools while understanding backend/system flow and architecture.

• Strong problem-solving and communication skills.

• Familiar with Git and collaboration workflows.

Preferred Skills

• Experience with Docker or cloud services.

• Knowledge of CI/CD workflows.

• Experience handling scalable or high-traffic systems.

• Familiar with messaging or communication platforms.

You'll Thrive Here If...

• You care about code correctness and catch yourself thinking about edge cases first

• You prefer owning a problem end-to-end over waiting for tickets

• You're comfortable with ambiguity - we're early stage, things will change

• You're genuinely curious about AI products

Benefits

• Work From Home (WFM) flexibility

• Fun, collaborative, and fast-paced working environment

• Performance-based bonuses and extra incentives

• Opportunity to work on large-scale system and platforms

• Flexible and growth-oriented team culture

• Exposure to modern backend infrastructure and real-world large user systems

About the Role

We are currently looking for developers across multiple areas, with native iOS and Android development being the highest priority. The ideal candidate will be responsible for developing and maintaining modern mobile applications across communication, Web3, and related platforms.

We are mainly looking for frontend-focused developers with strong understanding of system architecture, development flow, and modern mobile application practices. Candidates who are proficient in using AI tools while still understanding underlying system logic are highly preferred.

Responsibilities

• Develop and maintain mobile applications for Android and/or iOS platforms.

• Build responsive and user-friendly UI/UX experiences.

• Collaborate with backend developers, designers, and product teams to deliver complete features.

• Integrate APIs and third-party services into mobile applications.

• Troubleshoot, debug, and optimize application stability and performance.

• Implement Firebase Cloud Messaging (FCM), APNs, and related push notification services.

• Stay updated with the latest mobile development trends and technologies.

Requirements

• 3-5+ years of relevant experience, with proven experience in different project types.

• Comfortable with a remote and on-call work culture.

Strong experience in one or more of the following:

• Java/Kotlin (Android)

• Swift (iOS)

Additional Requirements

• Experience developing mobile or frontend applications.

• Basic understanding of web development concepts.

• Proficient in using AI tools while understanding system flow and architecture.

• Basic understanding of APIs, networking, and mobile app workflows.

• Familiar with Firebase Cloud Messaging (FCM), APNs, and push notification integration.

• Familiar with Git and collaboration workflows.

• Strong problem-solving and communication skills.

You'll Thrive Here If...

• You care about code correctness and catch yourself thinking about edge cases first

• You prefer owning a problem end-to-end over waiting for tickets

• You're comfortable with ambiguity - we're early stage, things will change

• You're genuinely curious about AI products

Benefits

• Work From Home (WFM) flexibility

• Fun, collaborative, and fast-paced working environment

• Performance-based bonuses and extra incentives

• Opportunity to work on large-scale systems and platforms

• Flexible and growth-oriented team culture

• Exposure to modern mobile technologies and real-world large user systems