Total 125 e commerce operations assistant job vacancies in Federal Territory of Kuala Lumpur

公司將提供培訓。您將獲得薪資管理、人力資源營運和法規遵從方面的實務經驗，並有機會晉升為人力資源主管。

職責：

1. 維護員工排班記錄及人力資源系統資料更新
2. 協助進行薪資核算，包括考勤核實和獎金計算。
3. 支援人力資源運營，包括入職、撰寫信函和法定合規管理。
4. 協調員工文件和人力資源記錄管理
5. 根據需要協助人力資源團隊處理各種行政和營運任務。

要求：

• 人力資源、工商管理或相關專業大專學歷
• 能夠用國語、英語和馬來語溝通
• 熟練使用電腦－精通微軟辦公室軟體
• 注重細節，具備良好的組織能力
• 樂於在人力資源職涯中學習與成長

福利待遇

• 友善的工作環境
• 穩定的工作，有職涯發展前景
• 提供差旅津貼（如有需要）
• 員工購買公司產品/服務可享折扣
• 員工權益
• 附近公共交通
• 休閒著裝要求
• 開放文化
• 個人發展機會

準備好以飽滿的熱情引領團隊，讓每一次用餐體驗都令人難忘嗎？ Nando's 正在尋找一位積極進取的餐廳助理經理，幫助我們為顧客營造熱情洋溢、充滿活力的氛圍，並帶領我們的團隊走向成功。

如果您喜歡快節奏的工作環境，熱愛指導他人，並且對飯店服務充滿熱情，我們非常期待您的加入！

你的工作內容：

• 能夠領導、激勵和鼓舞你的團隊發揮最佳水準。
• 管理日程安排，監控庫存水平，並預測團隊需求，以保持營運順利進行。
• 制定人力資源需求計劃，管理招募工作，並為餐廳團隊尋找培訓機會。
• 保持餐廳清潔、安全且符合所有法律法規。並注重持續改進。
• 管理餐廳的垃圾、回收和能源使用。
• 能夠控製成本並改善客戶體驗
• 旨在促進所有通路的銷售，並實現餐廳的永續發展。
• 專注於控制營運成本，以提高獲利能力和整體績效。
• 執行本地和全國行銷計劃，促進銷售並吸引新客戶。
• 審核並確保每日、每周和每月報告及時、準確、完整。
• 確保團隊理解並認同餐廳的願景和目標。
• 要關心你的團隊成員，要經常與他們互動，並給予他們認可。
• 執行其他指派的任務

如果你具備以下條件，你就會成功：

• 最好是食品/飲料/餐飲服務或相關領域的助理經理。
• 應徵者須至少持有中學/SPM/“O”水準證書或食品與服務管理專業的文憑/學位。
• 對食品的製作和服務充滿熱情，並致力於打造卓越的用餐體驗。
• 具備卓越的領導能力，能夠有效執行計劃，善於規劃，積極主動，足智多謀，擅長解決問題、做出決策並取得成果。
• 有效的時間管理、授權能力、解讀財務數據（損益表）的能力以及果斷的行動能力
• 謙遜，總是樂於傾聽和學習他人的經驗。
• 能夠培養和發展他人，是一位天生的領導者和激勵者
• 良好的人際溝通能力，能與各級人員有效溝通。
• 具備電腦操作能力，熟練微軟辦公室軟體。
• 需要輪班工作，包括週末和假日。
• 精通英語和馬來語

好處：

• 隨時隨地提取工資－無需等待發薪日
• 僱員公積金及社險
• 加班*、公眾假期、休息日
• 獎勵與激勵措施*
• 免費員工餐 + 餐卡
• 免費制服+競選T卹
• 醫療和保險保障（包括您和您的家人！）
• 年假
• 病假
• 住院假
• 產假和陪產假
• 學及考試假*
• 學術休假（連續服務滿5年）
• 員工活動（季度）
• 我們提供培訓－與我們一起學習成長！
• 晉升機會

福利待遇

• 佣金和獎金
• 附近公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人休假
• 學術休假
• 開放文化
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

Responsibilities: 

• Prepare audit working papers, audited financial statements and audited report
• Prepare basic tax computation and related worksheets
• Liaise with client & other parties related to audit issues

Requirements: 

• Candidates must posses Bachelor of Accountancy
• Related working experience (1 to 2 years) in the related field is advantageous.
• Fresh graduates are encourage to apply
• Computer literate and knowledge in MYOB and Profx Engagement will be added advantage
• Applicants must be willing to work independently and co-operatively.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual leave

職責：

• 編製審計工作底稿、經審計的財務報表及經審計報告
• 準備基本的稅務計算及相關工作表
• 就審計事宜與客戶及其他相關方進行溝通聯絡

要求：

• 應徵者必須擁有會計學士學位。
• 具有相關領域1至2年的工作經驗者優先考慮。
• 歡迎應屆畢業生申請
• 具備電腦操作能力，熟悉MYOB和Profx Engagement者優先考慮。
• 申請人必須能夠獨立工作，也能與他人合作。

福利待遇

• 開放文化
• 個人發展機會
• 年假

Responsibilities

• Preparing corporate and personal tax computations and tax returns for timely submission to the tax authorities.
• Monitor corporate and individual tax related matters.
• Attend to correspondences from tax authorities.
• Handle daily administrative matters for tax department.
• Interact with clients on tax related issue.
• Completing the assigned tasks within the given deadline.
• Perform ad-hoc duties, as necessary.

Requirement

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Accountancy.
• At least 1 year of relevant working experience.
• Fresh graduates are encourage to apply
• Computer literate.
• Able to work independently and under pressure.
• Good communication skills, mature, pleasant personality and have good attitude towards work.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual leave

職責

• 準備公司和個人所得稅計算及報稅表，以便及時提交給稅務機關。
• 密切注意公司和個人稅務相關事宜。
• 處理稅務機關的來信。
• 負責稅務部門的日常行政事務。
• 與客戶溝通稅務相關問題。
• 在規定的期限內完成分配的任務。
• 根據需要執行臨時性任務。

要求

• 應徵者必須至少擁有會計學士學位/研究生文憑/專業學位。
• 至少1年相關工作經驗。
• 歡迎應屆畢業生申請
• 具備計算機操作能力。
• 能夠獨立工作並承受壓力。
• 溝通能力強，個性成熟穩重，工作態度積極。

福利待遇

• 開放文化
• 個人發展機會
• 年假
• 個人發展機會

Description:

We are looking for a detail-oriented and responsible Advertising Assistant/Executive to support our team in daily ad execution and data reporting tasks.

Working Location: Menara MBMR, Mid Valley (accessible by LRT Abdullah Hukum & KTM Mid Valley)

Working Arrangement: Monday to Friday, onsite

Working hour: 9am – 6pm (include 1 hour break)

Key Responsibilities

• Assist in setting up and launching advertising campaigns (TikTok Ads)
• Compile, organize, and update advertising performance reports (daily / weekly)
• Monitor campaign performance and document optimization insights
• Support media buyers in executing day-to-day advertising operations

Requirements

• Detail-oriented, responsible, and willing to learn
• Basic proficiency in Microsoft Excel or Google Sheets
• Interest in digital advertising, e-commerce, or the TikTok ecosystem
• Comfortable handling data organization and repetitive operational tasks
• Prior experience with advertising platforms is a plus (training will be provided for fresh candidates)

Preferred Qualifications (Nice to Have)

• Hands-on experience with TikTok Ads or Facebook Ads
• Background in e-commerce or live commerce industries
• Ability to read and understand basic backend data in both English and Chinese

Perks & Benefits

• Meal Allowance
• Medical Allowance
• EPF, SOCSO & EIS contribution
• All gazetted holidays in Wilayah Persekutuan Kuala Lumpur
• Annual leave from 14 days

RESPONSIBILITIES:

• Manage daily operations of the academy
• Handle inquiries, registrations, and scheduling
• Maintain records and coordinate with coaches & parents
• Oversee billing, payments, and academy logistics
• Ensure smooth communication and customer satisfaction
• Ensure all weekly and daily report are up to dates and accurate

REQUIREMENTS:

• At least 2 years of experience in administration (sports/education is preferred)
• Proven work experience in customer service related is highly preferred
• Computer Literate – particularly with Excel
• Prefer detail-oriented person
• Demonstrate good communication and customer service skills
• Possess own transport

Work Days & Hours:

Wed to Fri: 1pm - 9pm

Sat & Sun: 9am - 9pm

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

RESPONSIBILITIES:

• Manage daily operations of the academy
• Handle inquiries, registrations, and scheduling
• Maintain records and coordinate with coaches & parents
• Oversee billing, payments, and academy logistics
• Ensure smooth communication and customer satisfaction
• Ensure all weekly and daily report are up to dates and accurate

REQUIREMENTS:

• At least 2 years of experience in administration (sports/education is preferred)
• Proven work experience in customer service related is highly preferred
• Computer Literate – particularly with Excel
• Prefer detail-oriented person
• Demonstrate good communication and customer service skills
• Possess own transport

Work Days & Hours:

Wed to Fri: 1pm - 9pm

Sat & Sun: 9am - 9pm

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 管理學院的日常運營
• 處理諮詢、註冊和日程安排
• 維護記錄並與教練和家長協調
• 負責帳單、付款和學院後勤工作。
• 確保溝通順暢和客戶滿意度
• 確保所有周報和日報都是最新且準確的。

要求：

• 至少兩年行政管理經驗（體育/教育領域優先）
• 具備客戶服務相關工作經驗者優先考慮
• 具備電腦操作能力，尤其精通Excel。
• 偏愛注重細節的人
• 展現良好的溝通與客戶服務技能
• 自備交通工具

工作日及工作時間：

週三至週五：下午1點至晚上9點

週六和週日：上午9點至晚上9點

福利待遇

• 員工權益
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化
• 個人發展機會

描述：

我們正在尋找一位注重細節、認真負責的廣告助理/主管，協助我們的團隊完成日常廣告執行和數據報告任務。

工作地點：Menara MBMR，谷中城（可搭乘輕軌 Abdullah Hukum 和 KTM Mid Valley 到達）

工作安排：週一至週五，現場辦公

工作時間：上午9點至下午6點（含1小時休息時間）

主要職責

• 協助設定和啟動廣告活動（TikTok廣告）
• 總結、整理和更新廣告成效報告（每日/每週）
• 監控行銷活動效果並記錄優化洞察
• 協助媒體購買人員執行日常廣告運營

要求

• 注重細節、認真負責、樂於學習
• 具備 Microsoft Excel 或 Google Sheets 的基本操作能力
• 對數位廣告、電子商務或TikTok生態系統感興趣
• 能夠輕鬆處理資料整理和重複性操作任務
• 有廣告平台使用經驗者優先（公司會提供應屆畢業生培訓）。

優先考慮的資格（加分項）

• 具備TikTok廣告或Facebook廣告的實際操作經驗
• 擁有電子商務或即時電商產業背景
• 能夠閱讀和理解英文和中文的基本後端資料。

福利待遇

• 伙食補貼
• 醫療津貼
• 公積金 (EPF)、社保 (SOCSO) 和就業保險計劃 (EIS) 繳款
• 吉隆坡聯邦直轄區所有法定假日
• 年假14天起

Job Description

How You Will Do It:

• Assist Shop Manager in daily shop operations and inventory monitoring
• Responsible for selling and promoting jewellery products
• Provide high class and professional customer service
• Assist colleagues in completing business
• Assist in daily departmental operations and product work
• Train new hires
• Provide feedback to staff about performance and expectations

What We Look for:

• Secondary level or above
• At least 3 years solid working experience in jewellery retail industry
• Strong selling and interpersonal skills
• Good communication and written skills on both English and Chinese including Cantonese and Mandarin
• Ability to work Saturdays and Sundays on a rotational roster

**Candidates with more solid & relevant working experience in jewellery retail industry will be considered for the post of Jewellery Sales Supervisor / Senior Jewellery Sales Supervisor**

Employee Benefits:

• Attractive remuneration package
• 10–12 days off per month
• Attendance bonus/ Meal allowance/ Sales commission/ Performance bonus(if applicable)
• Annual leave/ Birthday leave/ Full Paid Sick Leave
• Medical Insurance
• Professional on-the-job training (including product knowledge, customer service, and sales techniques)
• Development opportunities
• Staff Discount

Application Methods:

• Quick Apply: Electronic Job Application Form

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• Walk-in: Lukfook Branches – Applicants may visit during opening hours without prior appointment
• Lukfook Branches: 

1. Lot 2.102.00. Level 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia

2. Lot 119-120A, 1/F, Suria KLCC, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia

3. L1.99.0, Level 1, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia

4. Lot S-243A, Second Floor, Mid Valley The Gardens Mall, Lingkaran Syed Putra, Mid Valley City, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.

• Email: [email protected]

Job Description

How You Will Do It:

• Assist to manage the operation of the Department
• Build up strong customer relationship
• Drives sales through effective merchandising and promotional activity
• Build up strong customer relationships and ensure high levels of customer satisfaction through excellent service and complaints resolution
• Provide feedback to staff about performance and expectations
• Responsible for managing the operation of the department, the flow of goods and improving the efficiency of employees
• Prepare sales and retail-related reports

What We Look for:

• With at least 8 years solid working experience in retail industry preferably with 4 years in jewellry or management
• Strong communication and customer service skill
• Good communication and written skills on both English and Chinese including Cantonese and Mandarin
• Strong business sense, with logical thinking and analytical ability
• Good leadership with ability to coach and motivate sales team to achieve sales target and high sense of responsibility
• Ability to work Saturdays and Sundays on a rotational roster
• Ability to work with POS systems, Microsoft applications and portable devices

**Candidates with more solid & relevant working experience and management in jewellery retail industry will be considered for the post of Jewellery Sales Manager **

Employee Benefits:

• Attractive remuneration package
• 10–12 days off per month
• Attendance bonus/ Meal allowance/ Sales commission/ Performance bonus(if applicable)
• Annual leave/ Birthday leave/ Full Paid Sick Leave
• Medical Insurance
• Professional on-the-job training (including product knowledge, customer service, and sales techniques)
• Development opportunities
• Staff Discount

Application Methods:

• Quick Apply: Electronic Job Application Form

https://hktfserver.gsgoldprice.com/JobApprovalGuanTest/

• Walk-in: Recruitment Centre – Applicants may visit during opening hours without prior appointment
• Recruitment Centre Address: Lot 2.102.00. Level 2, Elite Pavilion,168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
• Email: [email protected]
• Recruitment Hotline: +60 16-672 8243

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Commercial Strategy Development:

• Effectively execute established commercial strategies to achieve revenue targets and market penetration goals.
• Establish, document, and standardize operational workflows to ensure the sales team operate efficiently, minimize errors, and scale smoothly. 
• Analyze market trends, competitor activities, and customer needs to identify opportunities for growth.

Client Relationship Management:

• Build and maintain strong relationships with key clients, freight forwarders, and industry partners.
• Engage with clients to understand their needs and deliver tailored solutions, act as the primary point of contact for client troubleshooting and custom operational solutions. 

Sales and Freighter Management:

• Oversee sales activities  to achieve and exceed sales targets through proactive business development efforts.
• Monitor real-time market pricing dynamics and competitor rates. Prepare pricing proposals and recommend rate adjustments to the Manager based on operational costs and sudden market shifts. 
• Monitor and analyze forecasts and capacity allocations across freighters, passenger flights, and third-party providers, ensuring data accuracy and optimal load factor management.

Performance Analysis:

• Manage the data pipeline for sales performance and customer feedback for strategic decisions.
• Prepare and present reports with weekly/monthly performance metrics into actionable reports for the Manager, highlighting variances against targets. 

Collaboration and Coordination:

• Serve as the central operational bridge between sales, operations, and third-party freighter providers to ensure seamless booking-to-delivery workflows. 

Team Leadership:

• Conduct training and development programs to enhance the skills and effectiveness of the sales team.
• Coordinate the daily tasks of the junior sales executives. Assist in coaching sales techniques and operational logistics.

Qualifications & Experience

These are minimum-requirement skills and a ‘must-have’ for the role:

• Strong and proven understanding and network of the local and crossborder cargo air-freight landscape
• Analytical mindset with the ability to translate data into commercial decisions
• Demonstrated experience in a senior executive or assistant manager role with the ability to guide junior staff and manage cross-functional projects. 
• Bachelor’s degree in Business, Logistics, or related field.
• 3-5 years of business development experience, with at least 3 years in air cargo logistics or freight forwarding.
• Proven track record of achieving revenue growth and closing deals.
• Proven experience in designing workflows, writing SOPs, or structuring business processes.

PERSONAL ATTRIBUTES

• Strategic, commercially driven, and results-oriented
• Resilient and adaptable in a fast-paced, high-pressure environment
• High integrity and professionalism when handling sensitive commercial information

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About Intrepid

Intrepid Group (www.intrepid.asia), is a leading regional Digital and Ecommerce Services Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries. Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. 

The role:

As the Team Lead / Assistant Team Lead,  you will be responsible for driving the top-line growth of our business in Malaysia; ranging from building up and mentoring key account managers, liaising closely and building ambition plans with top brand/seller partners, developing processes to ensure ecommerce success for brand and seller partners, conducting regular analysis to understand the impact of category/brand decisions in performance and implementing regional/local initiatives to drive growth.

Responsibilities:

• Ensure that all brand and store KPIs are met on time.
• Analyze sales performance and advise clients on how to grow their ecommerce sales in a sustainable way. Drive sales through stock availability, pricing competitiveness, innovative promotional schemes, effective merchandising and targeted assortment growth.
• Grow revenue and profitability for Intrepid by partnering with Business Development on offering new value adding services to clients, optimizing commercial terms with existing clients and scaling existing operational processes.
• Maintain close relationships with both brands and ecommerce platforms. Interact daily with partners to ensure timely and effective implementation of strategy.
• Coach and develop your team members.
• Developing cross-functional strategy to grow sellers' business and ensure smooth operations;
• Managing pricing competitiveness, assortment, stock availability of key products offered by the sellers.

Who we look for - the ideal profile:

• Fluent in English
• Minimum of 6-8 years working experience in ecommerce, either working with ecommerce platforms (in category management or brand partnership management), or heading ecommerce in a leading brand, or a senior commercial role in an ecommerce enabler / distributor
• Experience with retail business will be an added advantage
• Collaborative, humble, driven, analytical, structured, integrity, professional, fun, passionate, builder, entrepreneurial
• Strong track record of high-level negotiations with partners and successful internal/external relationship management
• Management: proven ability to manage a team. Ability to build team up, build processes, drive results and foster positive culture
• Solid Excel / Powerpoint skills

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.

The part you will play

A Senior Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

As a Senior Key Account Manager you will take charge of 

• Grow account NMV and revenue
• Build strong relationships with your brand and platform counterparts 
• Deliver expert recommendations on the best strategy / promotions / growth levers for brands
• Develop annual growth plans and activation calendars and campaign proposals 
• Manage cross-functional team to drive brand performance (Content, Store Management, Operations, Chat) 
• Ensure all brand / store KPIs are met
• Collaborate on onboarding and growth plans for new brands
• Collaborate with management on NMV goals, planning and forecasting 
• Work together with Intrepid leadership to ensure account retention and growth
• Coach and develop junior team members

What we are looking for - the ideal profile

• University degree
• Fluent in English and Malay, ideally proficient in Mandarin
• Minimum 4 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
• Experience in the FMCG category or merchandising will be an added advantage.
• Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
• Strong interpersonal, relationship and communication, listening and negotiation skills
• Ability to develop a brand ecommerce strategy and translate this into annual & monthly activation plans
• Experience in developing digital / ecommerce campaign plans
• Analytical skills to analyze data and make performance improvement suggestions
• Project management experience
• Good Excel and PowerPoint skills

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities 

The selected candidate(s) will be a key member of the small team working at Stranger Soccer Kuala Lumpur, assisting with various marketing, operations, and community engagement initiatives. 

• Serving on the front lines of the customer experience, supporting as an on-ground host for a few football sessions each week. 

• Coordinating and executing various tasks related to the daily operation of the business, such as social media, marketing, event coordination, player communications, and outreach.

The candidate will:

• Gain experience in the daily operations of a sports and community-based business. 

• Gain confidence in communicating and engaging with players and partners. 

• Gain practical exposure in sports marketing, event coordination, and customer experience. 

• Gain understanding of how Stranger Soccer builds and grows its player community in Kuala Lumpur. 

• Student or recent graduate in Marketing, Sports Management, Communications, or a related field 
• Strong written and verbal communication skills 
• Enthusiastic, organised, and eager to learn 
• Friendly, positive attitude and a team player 
• Passion for football is a BIG PLUS

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

Calling all truly AWESOME people!  

About Stranger Soccer  

Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa.  

Role and Responsibilities 

The selected candidate(s) will be a key member of the small team working at Stranger Soccer Kuala Lumpur, assisting with various marketing, operations, and community engagement initiatives. 

• Serving on the front lines of the customer experience, supporting as an on-ground host for a few football sessions each week. 

• Coordinating and executing various tasks related to the daily operation of the business, such as social media, marketing, event coordination, player communications, and outreach.

The candidate will:

• Gain experience in the daily operations of a sports and community-based business. 

• Gain confidence in communicating and engaging with players and partners. 

• Gain practical exposure in sports marketing, event coordination, and customer experience. 

• Gain understanding of how Stranger Soccer builds and grows its player community in Kuala Lumpur. 

• Student or recent graduate in Marketing, Sports Management, Communications, or a related field 
• Strong written and verbal communication skills 
• Enthusiastic, organised, and eager to learn 
• Friendly, positive attitude and a team player 
• Passion for football is a BIG PLUS

 - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.

· Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).

· Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs.

· Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.

· Maintain accurate and up-to-date headcount forecasts based on historical trends, seasonal patterns, and business forecasts.

· Generate and analyze WFM performance reports, including schedule adherence, coverage gaps, utilization, and staffing efficiency.

· Provide administrative support to the WFM Manager and contribute to ongoing operational improvement initiatives.

·   Act as a point of contact for scheduling-related inquiries from agents, team leads, and managers, ensuring timely and accurate responses.

· Liaise with internal departments and external BPOs to resolve cross-functional issues impacting workforce planning.

· Support short-term planning and coordination of training, meetings, and departmental activities.

· Proactively communicate issues that may impact service performance and escalate accordingly.

· Uphold and execute planning strategies with a moderate level of autonomy, following established processes and guidelines. 

As a Security Operations Analyst within the Security function, you will play a key role in protecting the organisation through proactive threat monitoring, vulnerability management, incident response, and operational resilience coordination across local, regional, and platform environments.

The Security Function operates as a 1.5 line of defense within the organisation, supporting security governance, engineering, and operational security capabilities across the business.

You will work closely with Security Engineering, Infrastructure, Engineering, Product, Platform, and GRC teams to strengthen operational security, resilience readiness, and security response capabilities across modern cloud-native and AI-driven environments.

The primary focus areas of this role include:

• Threat & Vulnerability Management
• Security Monitoring & Operations
• Incident Response
• Operational Resilience Planning & Coordination

This role is ideal for a hands-on security professional who enjoys operational security, incident investigation, threat analysis, operational coordination, and continuous improvement of security operations processes and capabilities.

Who we are

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Talent & People Team is the heartbeat of our organization - championing a culture where people thrive and potential is unlocked. From attracting top talent and shaping employee experiences to driving development, engagement, and retention, the team plays a strategic role in building and maintaining a high-performing, empowered workforce. We are here to grow with the business and for the people behind it.

The part you will play

We are looking for an experienced People Operation Specialist to you will be an active contributor in a wide range of HR activities. This will involve providing support on day to day HR operations including  onboarding, offboarding, payroll, employee engagement, culture, HR reporting, etc. You will also get a chance to participate in a host of HR projects. This role will be reporting to our  Regional People Operations Lead.

As a People Ops Specialist, you will take charge of

• Handle onboarding, offboarding and transfer administration for all people movements such as new hires, promotions, transfers, re-designation, resignations and terminations
• Support new joiners’ onboarding and leavers’ offboarding process, including collating staff movement announcements, planning and executing teams orientation and other engagement programs such as office welcome tour, interns community program
• Coordinates office facilities contracts and related operations
• Monitor, upkeep and ensure security and accuracy of employees' records and documents in HRIS
• Maintain and update employee handbook, guidelines, policies, and process flows.
• Process employee requests for information and related employment visas, permits, and regulatory applications
• Generate timekeeping and deductibles reports for payroll.
• Generate and analyze HR reports to improve efficiency and effectiveness of people decisions
• Participate and contribute towards implementation of local and regional HR projects, strategies and initiatives.
• Execute Employer Branding initiatives to build a powerful B2B brand presence that attracts top of funnel candidates
• Assist in implementing Performance Management process and Employee Relations
• Facilitate setup of Employee Engagement activities, including but not limited to Company Team building, and Country Town Halls, games nights, AMAs, events, etc
• Partake in research and development of Culture building initiatives, as well as learning and development opportunities for employees
• Assist in streamlining current HR processes and payroll  & benefits procedures
• Other ad-hoc tasks as assigned such as office management and administrative functions

What we are looking for - the ideal profile

• 2-4 years of relevant experience in the same role
• Business partnering mindset, proactive to stakeholders’ needs
• Highly motivated, nimble, and takes initiative to take up new challenges
• Self-starter, agile, and able to work independently
• Passion to create an inclusive, high performance and fun work culture
• Resourceful team player who is confident to bring ideas to the table
• Detailed-oriented with strong people, organizational, and administrative skills
• Proficient in MS Office 365 and MS office suite, as well as Google Suite
• Must be degree qualified, preferably with a specialization in Human Resources or Social Sciences, such as Psychology, Sociology, Economics, Organizational Behavior, and the like
• Knowledge of employment laws, e.g. Labor Code, Statutory Benefits, OSH and the like,  is an advantage
• Able to start work immediately or with short notice is an advantage

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We’re looking for a proactive and detail-oriented Team Leader to oversee daily funding operations, manage escalations, and ensure smooth and compliant operational processes. You will lead and coach the team, monitor performance and service quality, resolve complex operational issues, and collaborate closely with cross-functional stakeholders including Compliance, Risk, Finance, and Customer Support. This role also involves driving process improvements, managing operational reporting, and supporting team development through training and coaching. If you are analytical, people-focused, and thrive in a fast-paced environment, we’d love to hear from you!

Job Responsibility

• Lead, coach, and supervise the daily performance of the team to ensure timely, accurate, and professional handling of funding operations, account-related inquiries, and escalated cases.
• Serve as the primary escalation point for complex operational, funding, or customer-related issues, providing guidance and resolution support to team members and stakeholders.
• Monitor team productivity, service quality, and compliance with company policies, SOPs, regulatory requirements, and internal service standards to ensure operational excellence.
• Conduct regular performance reviews, quality assessments, and coaching sessions to drive continuous improvement, employee development, and achievement of team KPIs.
• Oversee daily funding reviews, transaction processing, reconciliations, and case management activities to ensure operational accuracy, proper documentation, and timely completion.
• Analyze operational workflows, funding trends, and risk indicators to identify process gaps, operational inefficiencies, or abnormal activities, and implement corrective or preventive measures.
• Collaborate closely with internal departments including Compliance, Risk, Finance, Product, and Customer Support to resolve operational issues, improve processes, and ensure smooth cross-functional communication.
• Review and validate escalated funding investigations, risk assessments, and suspicious transaction cases, ensuring proper escalation, tracking, and resolution within established timelines.
• Prepare and maintain operational reports, performance dashboards, and management updates, providing insights and recommendations to support business decisions and risk mitigation initiatives.
• Drive continuous process improvement initiatives by identifying automation opportunities, enhancing workflows, and contributing to SOP development and operational optimization.
• Provide training, onboarding, and knowledge-sharing sessions to strengthen team competency, product knowledge, and operational readiness.

• Bachelor’s degree in Business Administration, Finance, Banking, Operations Management, or a related field preferred.
• Minimum 3-5 years of experience in fintech or financial services industries, with a focus on supporting Sales and Account Manager is required , at least 1–2 years in a leadership or supervisory role.
• Strong understanding of funding operations, transaction processing, reconciliations and operational workflows.
• Proven experience handling escalations, resolving complex operational or customer-related issues, and making sound decisions under pressure.
• Strong analytical and problem-solving skills with the ability to identify operational gaps, investigate abnormalities, and recommend effective solutions independently.
• Excellent leadership, coaching, and people management skills with the ability to motivate, guide, and develop team members effectively.
• Strong communication and interpersonal skills with the ability to collaborate professionally across multiple departments and stakeholder levels.
• Ability to manage multiple priorities in a fast-paced environment while maintaining service quality and operational efficiency.
• Proficient in Microsoft Office applications, especially Excel, and comfortable working with operational systems, CRM platforms, or ticketing tools.
• Experience with Zendesk, payment systems, CRM platforms, or trading systems will be an added advantage.
• Strong sense of ownership, accountability, professionalism, and customer service orientation.
• Willingness to work on rotational shifts, weekends, or public holidays if operationally required.

.