Total 27 operations engineer job vacancies in Jalan Lagoon selatan, Subang Jaya

About the Role

We’re seeking a detail-oriented Tender Engineer to lead contract preparations, including quantity take-offs from drawings, preparation of Bills of Quantities (BQ), and coordination of complete tender submissions. You will work closely with design, procurement, and project teams to ensure accurate, competitive, and compliant bids.

Key Responsibilities

• Review tender documents, drawings, and specifications; identify scope gaps, risks, and clarifications.
• Perform accurate quantity take-offs and measurements; prepare and finalize BQ using standard methods of measurement.
• Develop cost estimates, rate build-ups, and pricing models; request and analyze supplier/subcontractor quotations.
• Prepare technical and commercial submissions, compliance matrices, and method statements in coordination with stakeholders.
• Support value engineering, alternatives, and optimization proposals.
• Hand over awarded tenders to the project team with clear documentation.

Qualifications

• Bachelor’s degree in Electrical & Electronic Engineering, Quantity Surveying, or related field.
• At least 2 years’ experience in tendering/estimating for construction or engineering projects.
• Strong skills in quantity take-off and BQ preparation.
• Proficiency with estimating and measurement tools (e.g., AutoCAD/Revit for take-offs, Excel).
• Solid understanding of drawings, specifications, and standard methods of measurement.
• Excellent numerical accuracy, attention to detail, and time management.
• Strong written communication for formal submissions.

Perks & Benefits

• Bonus
• Allowance
• Nearby public transport
• Casual dress code
• Medical insurance
• Paid training and development

>> The Opportunity

At the heart of our success is our talent. We are driven to exceed our own potential every day and invite you to join a team dedicated to redefining our industry. Come, be a part of something that makes a lasting impact.

Role Purpose: The Sales & Application Engineer (SAE) is responsible for identifying and capturing new business opportunities through strategic market development and partner engagement. Adopting a consultative solution-selling approach, you will build enduring customer relationships, establish key reference sites, and take full ownership of achieving defined sales targets.

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>> Qualifications & Requirements

A. Your Foundation

• Education: A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related technical field.
• Alternative Path: We value real-world expertise. If you have a solid track record in Industrial IT or Automation through industry experience and specialized training, we want to hear from you.

B. Communication & Connection

• Multilingual Impact: Fluency in English, Bahasa Malaysia, and Mandarin is essential. Our ecosystem is diverse, and connecting across languages is key to our collaborative success.
• The Personal Touch: Proficiency in local dialects is a definite plus—it helps in building the deep-rooted, "boots-on-the-ground" relationships our clients value.

C. Your Journey So Far

• Professional Experience: Minimum of 1–2 years in Technical Sales, Application Engineering, or technical training within an industrial environment.
• Industry Insight (+):c Prior exposure to Industrial System Integration, Factory Automation, or the Transportation sectors is highly advantageous.

D. Who You Are

• A Master Communicator: You can translate complex technical "shop talk" into clear, actionable solutions—whether over a call, an email, or a face-to-face coffee.
• Adaptable & Engaging: You’re comfortable shifting gears, whether you’re deep in the weeds with engineers or presenting high-level value to executives.
• Driven by Growth: You have a personal drive to learn, a passion for the evolving energy landscape, and a "get-it-done" mindset.

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Why Join Us?

• Work with Purpose: Play a pivotal role at the intersection of the Green Energy Transition and Digital Transformation. You’ll be solving integration challenges that make sustainable energy a reality.
• Innovation Meets Stability: Join an established industry player with over 20 years of experience that still operates with a forward-thinking, agile mindset.
• End-to-End Ownership: Be involved in the full project lifecycle, from initial design to final commissioning.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

About the Role

We’re seeking a detail-oriented Tender Engineer to lead contract preparations, including quantity take-offs from drawings, preparation of Bills of Quantities (BQ), and coordination of complete tender submissions. You will work closely with design, procurement, and project teams to ensure accurate, competitive, and compliant bids.

Key Responsibilities

• Review tender documents, drawings, and specifications; identify scope gaps, risks, and clarifications.
• Perform accurate quantity take-offs and measurements; prepare and finalize BQ using standard methods of measurement.
• Develop cost estimates, rate build-ups, and pricing models; request and analyze supplier/subcontractor quotations.
• Prepare technical and commercial submissions, compliance matrices, and method statements in coordination with stakeholders.
• Support value engineering, alternatives, and optimization proposals.
• Hand over awarded tenders to the project team with clear documentation.

Qualifications

• Bachelor’s degree in Electrical & Electronic Engineering, Quantity Surveying, or related field.
• At least 2 years’ experience in tendering/estimating for construction or engineering projects.
• Strong skills in quantity take-off and BQ preparation.
• Proficiency with estimating and measurement tools (e.g., AutoCAD/Revit for take-offs, Excel).
• Solid understanding of drawings, specifications, and standard methods of measurement.
• Excellent numerical accuracy, attention to detail, and time management.
• Strong written communication for formal submissions.

Perks & Benefits

• Bonus
• Allowance
• Nearby public transport
• Casual dress code
• Medical insurance
• Paid training and development

>> The Opportunity

At the heart of our success is our talent. We are driven to exceed our own potential every day and invite you to join a team dedicated to redefining our industry. Come, be a part of something that makes a lasting impact.

Role Purpose: The Sales & Application Engineer (SAE) is responsible for identifying and capturing new business opportunities through strategic market development and partner engagement. Adopting a consultative solution-selling approach, you will build enduring customer relationships, establish key reference sites, and take full ownership of achieving defined sales targets.

-----------------------------------------------------------------------------------------------------------------------------------------------

>> Qualifications & Requirements

A. Your Foundation

• Education: A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related technical field.
• Alternative Path: We value real-world expertise. If you have a solid track record in Industrial IT or Automation through industry experience and specialized training, we want to hear from you.

B. Communication & Connection

• Multilingual Impact: Fluency in English, Bahasa Malaysia, and Mandarin is essential. Our ecosystem is diverse, and connecting across languages is key to our collaborative success.
• The Personal Touch: Proficiency in local dialects is a definite plus—it helps in building the deep-rooted, "boots-on-the-ground" relationships our clients value.

C. Your Journey So Far

• Professional Experience: Minimum of 1–2 years in Technical Sales, Application Engineering, or technical training within an industrial environment.
• Industry Insight (+):c Prior exposure to Industrial System Integration, Factory Automation, or the Transportation sectors is highly advantageous.

D. Who You Are

• A Master Communicator: You can translate complex technical "shop talk" into clear, actionable solutions—whether over a call, an email, or a face-to-face coffee.
• Adaptable & Engaging: You’re comfortable shifting gears, whether you’re deep in the weeds with engineers or presenting high-level value to executives.
• Driven by Growth: You have a personal drive to learn, a passion for the evolving energy landscape, and a "get-it-done" mindset.

---------------------------------------------------------------------------------------------------------------------------------------------

Why Join Us?

• Work with Purpose: Play a pivotal role at the intersection of the Green Energy Transition and Digital Transformation. You’ll be solving integration challenges that make sustainable energy a reality.
• Innovation Meets Stability: Join an established industry player with over 20 years of experience that still operates with a forward-thinking, agile mindset.
• End-to-End Ownership: Be involved in the full project lifecycle, from initial design to final commissioning.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

About the Role

We’re seeking a detail-oriented Tender Engineer to lead contract preparations, including quantity take-offs from drawings, preparation of Bills of Quantities (BQ), and coordination of complete tender submissions. You will work closely with design, procurement, and project teams to ensure accurate, competitive, and compliant bids.

Key Responsibilities

• Review tender documents, drawings, and specifications; identify scope gaps, risks, and clarifications.
• Perform accurate quantity take-offs and measurements; prepare and finalize BQ using standard methods of measurement.
• Develop cost estimates, rate build-ups, and pricing models; request and analyze supplier/subcontractor quotations.
• Prepare technical and commercial submissions, compliance matrices, and method statements in coordination with stakeholders.
• Support value engineering, alternatives, and optimization proposals.
• Hand over awarded tenders to the project team with clear documentation.

Qualifications

• Bachelor’s degree in Electrical & Electronic Engineering, Quantity Surveying, or related field.
• At least 2 years’ experience in tendering/estimating for construction or engineering projects.
• Strong skills in quantity take-off and BQ preparation.
• Proficiency with estimating and measurement tools (e.g., AutoCAD/Revit for take-offs, Excel).
• Solid understanding of drawings, specifications, and standard methods of measurement.
• Excellent numerical accuracy, attention to detail, and time management.
• Strong written communication for formal submissions.

Perks & Benefits

• Bonus
• Allowance
• Nearby public transport
• Casual dress code
• Medical insurance
• Paid training and development

Job Responsibilities:

• Accurately key in and maintain merchant profile data in the system
• Review and verify merchant information to ensure data integrity
• Process and issue tickets for merchant termination requests
• Monitor and follow up on ticket status to ensure timely resolution
• Collaborate with internal teams to resolve data discrepancies
• Follow up on group chat status updates and ensure all tickets are actively monitored and tracked until closure

Qualifications :

• Minimum Diploma in any related field
• Good communication skills (both written and verbal)
• Demonstrates strong work ethic and reliability
• Able to understand, follow, and execute instructions with accuracy

Job location :

• 1 post for Subang Jaya Office
• 1 Post Penang Office

Perks and benefits

• Medical
• Dental
• Insurance

Position: Project Engineer

Starting Salary: RM 2,800 – RM 3,000

Working Hours: 8:30 AM – 5:45 PM (Monday – Friday)

Location: Petaling Jaya

Requirements

• Must possess a Degree in Electrical Engineering or equivalent.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Able to work independently and meet project deadlines.

Job Responsibilities

1. Design & Engineering Responsibilities

• Prepare electrical system designs for projects (e.g. LV/MV systems, lighting, earthing).
• Redesign single-line diagrams (SLD), schematics, load calculations, and cable sizing.

2. Project Planning & Coordination

• Coordinate with other disciplines (civil, mechanical) to ensure integrated design.
• Attend design meetings, client briefings, and technical discussions.
• Review project specifications and align with client requirements.
• Prepare project timelines and monitor project progress.

3. Site Supervision & Reporting

• Conduct site visits to monitor installation works.
• Ensure work complies with approved drawings and specifications.
• Attend site meetings and resolve technical issues.
• Prepare engineering reports, progress reports, and technical submissions.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

>> The Opportunity

At the heart of our success is our talent. We are driven to exceed our own potential every day and invite you to join a team dedicated to redefining our industry. Come, be a part of something that makes a lasting impact.

Role Purpose: The Sales & Application Engineer (SAE) is responsible for identifying and capturing new business opportunities through strategic market development and partner engagement. Adopting a consultative solution-selling approach, you will build enduring customer relationships, establish key reference sites, and take full ownership of achieving defined sales targets.

-----------------------------------------------------------------------------------------------------------------------------------------------

>> Qualifications & Requirements

A. Your Foundation

• Education: A Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related technical field.
• Alternative Path: We value real-world expertise. If you have a solid track record in Industrial IT or Automation through industry experience and specialized training, we want to hear from you.

B. Communication & Connection

• Multilingual Impact: Fluency in English, Bahasa Malaysia, and Mandarin is essential. Our ecosystem is diverse, and connecting across languages is key to our collaborative success.
• The Personal Touch: Proficiency in local dialects is a definite plus—it helps in building the deep-rooted, "boots-on-the-ground" relationships our clients value.

C. Your Journey So Far

• Professional Experience: Minimum of 1–2 years in Technical Sales, Application Engineering, or technical training within an industrial environment.
• Industry Insight (+):c Prior exposure to Industrial System Integration, Factory Automation, or the Transportation sectors is highly advantageous.

D. Who You Are

• A Master Communicator: You can translate complex technical "shop talk" into clear, actionable solutions—whether over a call, an email, or a face-to-face coffee.
• Adaptable & Engaging: You’re comfortable shifting gears, whether you’re deep in the weeds with engineers or presenting high-level value to executives.
• Driven by Growth: You have a personal drive to learn, a passion for the evolving energy landscape, and a "get-it-done" mindset.

---------------------------------------------------------------------------------------------------------------------------------------------

Why Join Us?

• Work with Purpose: Play a pivotal role at the intersection of the Green Energy Transition and Digital Transformation. You’ll be solving integration challenges that make sustainable energy a reality.
• Innovation Meets Stability: Join an established industry player with over 20 years of experience that still operates with a forward-thinking, agile mindset.
• End-to-End Ownership: Be involved in the full project lifecycle, from initial design to final commissioning.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Responsibilities:

POSITION : NPI ENGINEER

·         Lead NPI activities for PCB and electronic manufacturing projects from customer kickoff until mass production.

·         Work closely with customers, suppliers, and internal department to ensure project requirement and engineering changes are implemented correctly.

·         Analyze production data and support continuous improvement activities to improve quality, yield and productivity.

POSITION : PROCESS ENGINEER

·       Support NPI, including machine setup, process parameter optimization, and line validation (trial run, first article).

·       Collaborate with Production, Quality, maintenance and Engineering team to ensure smooth operation and resolve technical issues.

·       Analyze root causes of defects (soldering issues, component misplacement, brifging) and implement corrective and preventive actions.

Benefits :

• Allowance provided.

• Permanent position.

• Annual increment.

• Annual bonus.

• 5 working days (Monday-Friday).

• Free on-site parking.

• Air-conditioning work environment.

• Panel clinics.

• Medical and dental claims.

• Medical and personal accident insurances.

職位：專案工程師

起始薪資：2,800 馬幣 – 3,000 馬幣

工作時間：上午 8:30 至下午 5:45（週一至週五）

地點：八打靈再也

要求

• 必須擁有電氣工程或相關專業的學位。
• 歡迎應屆畢業生申請。
• 良好的溝通協調能力。
• 能夠獨立工作並按時完成專案。

工作職責

1. 設計與工程職責

• 準備專案電氣系統設計（例如低壓/中壓系統、照明、接地）。
• 重新設計單線圖（SLD）、原理圖、負載計算和電纜尺寸。

2. 專案規劃與協調

• 與其他專業（土木、機械）協調，以確保整體設計。
• 參加設計會議、客戶簡報會和技術討論。
• 審核專案規範並與客戶要求保持一致。
• 制定專案時間表並監控專案進度。

3. 現場監督與報告

• 進行現場考察，監督安裝工作。
• 確保施工符合已批准的圖紙和規範。
• 參加現場會議並解決技術問題。
• 準備工程報告、進度報告和技術文件。

福利待遇

• 津貼（旅費、交通費等）
• 個人發展機會
• 有薪培訓和發展

>> 機遇

我們成功的核心在於我們的人才。我們每天都力求超越自我，並誠摯邀請您加入我們這支致力於重塑產業的團隊。來吧，成為創造深遠影響的一份子。

職位目標：銷售與應用工程師 (SAE) 負責透過策略性市場開發和合作夥伴關係拓展，識別並掌握新的業務機會。您將採用諮詢式解決方案銷售方法，建立長期的客戶關係，打造關鍵案例，並全面負責實現既定的銷售目標。

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>> 資格和要求

A. 您的基金會

• 教育背景：電機/電子工程、電腦科學或相關技術領域的學士學位。
• 備選方案：我們重視實際經驗。如果您在工業IT或自動化領域擁有豐富的行業經驗和專業培訓，並且取得了紮實的成就，我們非常歡迎您與我們聯繫。

B. 溝通與聯繫

• 多語言能力至關重要：精通英語、馬來語和普通話必不可少。我們的生態系統多元化，跨語言溝通是我們合作成功的關鍵。
• 個人化服務：精通當地語言絕對是一項優勢——它有助於建立客戶所重視的根深蒂固的「實地」關係。

C. 你迄今為止的旅程

• 專業經驗：至少 1-2 年工業環境下的技術銷售、應用工程或技術訓練經驗。
• 產業洞察力（+） ： 擁有工業系統整合、工廠自動化或交通運輸產業的經驗將是極大的優勢。

D. 你是誰

• 溝通大師：無論透過電話、電子郵件或面對面喝咖啡，你都能將複雜的專業技術術語轉化為清晰、可行的解決方案。
• 適應能力強且富有感染力：無論是深入工程師的技術領域，或是向高階主管展示高層次的價值，你都能輕鬆轉換角色。
• 以成長為動力：你擁有強烈的學習動力，對不斷變化的能源領域充滿熱情，並且具有「把事情做好」的心態。

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為什麼要加入我們？

• 從事有意義的工作：在綠色能源轉型和數位轉型的交匯點發揮關鍵作用。您將解決各種整合難題，使永續能源成為現實。
• 創新與穩定並存：加入一家擁有 20 多年經驗的成熟產業企業，該公司仍秉持著前瞻性、敏捷的思維方式運作。
• 全程負責：參與專案的整個生命週期，從最初的設計到最終的調試。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 醫療保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展

職責：

職位：新產品導入工程師

·領導PCB和電子製造專案的NPI活動，從客戶啟動到大量生產。

· 與客戶、供應商和內部部門密切合作，確保專案需求和工程變更得到正確實施。

· 分析生產數據，支援持續改善活動，以提高品質、產量和生產效率。

職位：製程工程師

· 支援新產品導入 (NPI)，包括機器設定、製程參數最佳化和生產線驗證（試運行、首件）。

· 與生產、品質、維護和工程團隊合作，確保順利運作並解決技術問題。

· 分析缺陷的根本原因（焊接問題、元件錯位、短路），並實施糾正和預防措施。

好處 ：

• 提供津貼。

• 正式職位。

• 年度增量。

• 年終獎金。

• 5 個工作天（週一至週五）。

• 免費現場停車。

• 空調工作環境。

• 小組診所。

• 醫療和牙科索賠。

• 醫療和人身意外保險。

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Air Export Files and reporting
• Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing
• Interact with our customers in arranging their international shipments, meeting customer
• service standards
• Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Take on additional assignment as required, supporting company needs.

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

Talent Acquisition 

• Support management in workforce planning and organisational changes, ensuring proper communication and compliance with applicable requirements.
• Oversee and support end-to-end recruitment activities, including manpower planning, candidate sourcing, selection, and hiring processes.
• Manage onboarding processes to ensure all required documentation is completed accurately and within stipulated timelines.
• Continuously review and enhance recruitment and onboarding practices to align with organisational standards and best HR practices.
• Support the execution of probation and confirmation review processes in accordance with company guidelines.
• Monitor labour market trends and recommend suitable sourcing channels to meet evolving hiring needs.
• Coordinate and participate in employer branding initiatives and recruitment-related events.

HR Data & Administration

• Review and update employment contracts, offer letters, and related HR documentation to ensure compliance with applicable laws and internal policies.
• Assist in maintaining and monitoring records relating to statutory and labour law compliance.
• Oversee payroll-related data inputs, ensuring accuracy and timeliness for new hires, terminations, and employee data changes in the HRIS.
• Ensure accurate and up-to-date payroll inputs, including employee details and attendance records.
• Perform periodic reconciliations to ensure consistency and accuracy across payroll systems and Group HR databases.
• Ensure adherence to data confidentiality standards and compliance with data protection regulations

Industrial Relations

• Provide guidance on employment-related matters and resolve issues in accordance with company policies and legal requirements.
• Lead investigations and disciplinary processes independently, including recommending outcomes in line with company policies and legal considerations.
• Support the preparation of documentation and coordination for domestic inquiries or disciplinary hearings, where required.
• Liaise with external parties, including labour authorities, legal advisors, or relevant government bodies, on employment-related matters as necessary.
• Assist in monitoring and mitigating employee relations risks by identifying potential issues early and recommending appropriate actions.
• Provide advisory support to line managers on handling employee misconduct, performance issues, and workplace conflicts in a consistent and compliant manner.

Employee Relations

• Monitor employee feedback, engagement outcomes, and workplace trends, and provide recommendations to management for improvement.
• Promote a positive employee value proposition by supporting initiatives that enhance employee experience and workplace culture.
• Support audits, due diligence, or internal reviews relating to HR practices, policies, and employee management processes.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Encourage a culture of accountability, collaboration, and service orientation within the HR team.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Annual performance Review

• Coordinate and administer the annual performance review cycle, ensuring compliance with timelines, guidelines, and approval processes.
• Maintain and update performance review templates, forms, and evaluation frameworks.
• Consolidate performance ratings and analyse trends to support management decision-making.

Others

• Ensure alignment between HR practices and overall business objectives to support organisational effectiveness.
• Assist in developing and implementing HR policies, procedures, and frameworks to strengthen employer governance and consistency.
• Support continuous improvement initiatives within HR processes, including system enhancements and process optimisation.
• Prepare HR-related reports and provide insights to support management decision-making.
• Oversee end-to-end management of foreign workers, including recruitment, coordination, onboarding, and repatriation processes. Ensure compliance with all applicable statutory and regulatory requirements (e.g., immigration, labour laws, levy payments, and permit renewals).

Vestech Energy Sdn Bhd is a focused residential home Solar servicing force aims helping homeowner to generate and manage energy cost more effectively in a completely hassle-free way. Vestech Energy is a subsidiary of Solarvest Holdings Berhad which was founded in 2012 with the vision to create a world where clean energy is easily accessible to many.

The Customer Operations Executive serves as the primary point of contact between Vestech Energy and its clients following project handover. This role focuses on these areas:

1. Project Communication, Client Management & Reporting

• Monitor project and system timelines to ensure timely completion and delivery.
• Prepare and submit weekly project progress reports.
• Handle client enquiries and provide timely updates on project status.
• Maintain clear and professional communication with clients throughout the project lifecycle.

2. Customer Experience & Satisfaction

• Drive customer satisfaction initiatives by keeping clients informed and engaged throughout their project journey.
• Conduct customer experience and satisfaction surveys.
• Gather, analyse, and report customer feedback to identify opportunities for service improvement.
• Support the development and implementation of customer retention and engagement strategies.

3. Administration & Cross-Functional Support

• Work closely with various departments to support operational initiatives.
• Collaborate with internal and external stakeholders to resolve issues and improve processes.
• Organise and maintain departmental documentation and customer records, ensuring accuracy, accessibility, and compliance.
• Perform data analysis to support decision-making, reporting, and continuous improvement initiatives.

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s
2. Degree/Post Graduate Diploma in any field (Engineering field is an added advantage).
3. Required language(s): Bahasa Malaysia, English. Mandarin speaking is an added advantage.
4. Required skill(s): Computer literate with good knowledge of Microsoft Office, strong communication skills
5. Attitude: Customer and service-oriented, energetic and enthusiastic about interacting with people.
6. Customer Service, Team player, self-motivated to learn, effective communicator, and patient.
7. Capable of working independently and autonomously, while also being able to handle multiple tasks simultaneously.

NielsenIQ’s Operations Client Partner takes data from retailers and transforms it into weekly deliverables that provide our clients with sales and distribution insights. We’re a fun, smart team full of curious minds who are constantly learning from each other and from our clients. We’re a global company operating in 100+ markets, which means your career could go anywhere.

We put our clients at the centre of what we do, underpinned by NielsenIQ’s values of Integrity, Responsibility, and Passion. We work hard, and everyone contributes to a team-oriented environment of learning and fun. NielsenIQ also places great importance on giving back to the community. In fact, we take a day out of the office every year to contribute to community initiatives and provide opportunities to get involved in company programs that promote social good, social outings, as well as personal health and wellbeing.

Within Operations, your role is to support the needs of our clients in various ways, from answering queries to translating client needs into technical specifications and then working with stakeholders to ensure timely and accurate deliveries.

Acts as front and face for the operations team, both internally towards our Client Services team and directly with Clients: 

• Acts as front-facing point of contact for client queries related to operational deliveries 

• Initial analysis of client requests and raises tickets brought by Clients or Client Services through the appropriate channel 

• Proactively manages communication with client/client services team around potential delays, risk to delivery and impact of changes to client deliverables 

• Manage client expectations regarding operational technical possibilities around our product offerings and data quality 

• Communicate operational improvement initiatives in a clear and understandable manner to internal stakeholders and your clients 

Responsible to lead and drive the operational design, solutioning and delivery of client requests: 

• Capture client requirements around client delivery setups and adaptations, interpreting the client's needs and working with different stakeholders to provide the best solution 

• Responsible for acquiring information on feasibility/ timelines/ costing for changes/customizations for new setups and change requests 

• Investigates / problem solves to resolve issues/discrepancies and escalates to the appropriate team where required 

• Monitor clients' tickets and take appropriate actions to ensure on time and on quality execution, as well as prompt escalation/communication if potential issues arise 

• Ensures delivery of changed/new client deliveries as per agreed criterias. This may require the execution of a final quality check/validation prior to delivery. 

• Setup and maintain your client's delivery specifications using the Change Order Forms 

• "Advocate" of clients to constantly improve our technical solutions by critically questioning existing solutions and processes in order to meet our competitive position as market leader 

• Build knowledge to become Knowledge Champion as per Client Allocation sheet 

• Support/Execute on Business as Usual Administration and Project Tasks

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Get to Know the Team

GrabMart is Grab's premier on-demand daily essentials and grocery delivery service, bringing everything from local storefronts to our customers' doorsteps. Operating within Grab's massive ecosystem, our mission is to deliver unmatched speed, convenience, and reliability to millions of consumers across Southeast Asia.

Get to Know the Role

As the Manager of Supply Chain Operations Excellence, you will design, implement, and scale world-class standard operating procedures (SOPs) across our qCommerce network of dark stores and distribution centers.

Serving as the champion for operational excellence, you will lead continuous optimization efforts to drive measurable improvements across our core supply chain metrics, including reliability, lead time (LT), and Service Level Agreements (SLAs).

You will report to Head of Supply Chain and be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Standard Work & Process Design: Design, document, and enforce standard work (SOPs) for all in-store and warehouse fulfillment activities, including picking, packing, counter handover flow, and outbound processes.
• Operational Excellence (OE) Implementation: Strengthen in-store operations by designing and rolling out roles like the 'store captain' to push for operation quality and ensuring adherence to key performance indicators like pick/pack/ready on time metrics.
• Continuous Optimization: Identify and address process bottlenecks and inefficiencies across the supply chain, such as reducing store operation lead time by redesigning outbound processes or optimizing manpower planning.
• Performance Monitoring & Improvement: Build and utilize monitoring tools like the operation performance center and dashboards to monitor operational metrics, review alarms, and manage critical systems.
• Last-Mile Fulfillment Optimization: Lead the continuous improvement of last-mile delivery processes, including rolling out new fulfillment orchestrations to improve reliability.
• Warehouse and Dark Store Layout Design: Lead the end-to-end design, implementation, and optimization of dark store and distribution center layouts (e.g., racking, cold chain/chiller placement, inbound/outbound zones) to maximize space utilization, minimize pick travel time, and improve material handling efficiency.
• Risk & Incident Management: Set up response mechanisms to address force majeure events (e.g., heavy rain, floods) and proactively manage potential incidents to maintain reliability and meet SLAs.

Key Performance Indicators (KPIs)

Performance will be measured against critical OE metrics, including:

• Reliability: Order Completion Rate, Completed Filled Rate, and Pax/Mex/Dax Request Cancellation Rates.
• Lead Time (LT): Create to Delivery time, and breakdown metrics such as Accept to Ship LT and Accept to Pick Start LT.
• SLA & Compliance: Ship On Time Rate, Deliver On Time Rate, and MOR Adoption Rate.

The Data Processing Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• This role is to support Korea Market.

• Assist in the preparation, compilation, and submission of EPCC tender documents, including technical schedules, commercial inputs, and compliance checklists.
• Track tender timelines, submission deadlines, and evaluation milestones across active bids.
• Coordinate with internal teams (land, CRESS, finance, legal) to gather inputs required for tender submissions.
• Maintain an organised document repository for all active tenders, ensuring version control and audit trail.
• Support the development of no-policy special projects, coordinating feasibility inputs, authority submissions, and stakeholder correspondence.
• Track regulatory engagement and approval milestones for active special projects.
• Assist in preparing presentation materials and project briefs for senior leadership review.
• Coordinate with external consultants, authorities, and contractors on document requests and submission requirements.
• Attend and minute meetings with external parties, ensuring action items are tracked and followed up.
• Submit weekly progress updates to the Senior EPCC & Special Projects Manager on assigned projects.
• Maintain project status trackers and flag risks or delays proactively.

• 1–2 years in RE project development, engineering, or project management — internship or graduate experience considered.
• Bachelor's degree in Engineering, Energy, Business, or related field.
• Exposure to tender or proposal preparation is an advantage.
• Strong document management and organisational discipline.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Clear written communication, able to draft professional correspondence and meeting minutes.
• Detail-oriented with a checklist mindset.

Get to Know the Team

The Mobility team is an established team responsible for the Transport module in the Grab app. We improve the core transport booking experience. We are made up of experienced and diversified engineers. If you are looking for an opportunity to make it seamless and effortless for millions of users, then you should join our team!

We are working on high throughput, real-time distributed systems that use algorithms and machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption, engagement and conversion of our services.

We are a distributed team with members spread across Singapore, China, Vietnam and Malaysia at the moment. Our mode of communication is English, both in spoken and written form. Our team has direct end-user contact, and influence on the bottom line for Grab. You will report to our Software Engineering Manager, and you will based onsite in our KL office.

Get to Know the Role

We are looking for a Senior Site Reliability Engineer to provide better stability and operational excellence for Mobility team in Grab. We believe you have professional sysops/infrastructure knowledge and the ability to build comprehensive systems, but if you believe you have what it takes then we'd love to hear from you either way. This role is required because stability and operational excellence is critical to our services. In return, you will produce impacts to Grab's core systems.

The Critical Tasks You Will Perform

• Provide automated solutions for manual tasks and challenges we're facing.
• Manage cloud infrastructure using Infrastructure as Code solution.
• Get involved in deep diagnosis of incidents, and engage with multiple accomplished engineering teams on resolutions.
• Supporting different teams to make long-term infrastructure decisions, provide suggestions for infrastructure optimizations.
• Drive operational excellence practice and help improve reliability, stability and scalability challenges with engineering teams.
• Lead junior engineers to complete projects and help them grow.
• Mentor other engineers, define our technical culture, and help build a fast-growing team.

Operational Core Responsibilities

1. Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.

2. Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.

3. Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.

4. Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.

5. Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.

6. Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.

7. Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.

8. Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.

9. Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.

10. Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.

Department Support Roles

1. Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.

2. Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.

3. Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.

4. Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.

5. Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.

6. Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.

7. Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.

8. Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.

• Bachelor’s degree in Electrical Engineering or equivalent from a recognized institution.
• Possess 3 years of experience in project management, construction, or operations & maintenance of rooftop solar PV system.
• Possess valid CIDB Green Card and Working at Height certification.
• Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
• Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
• Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
• Clear written and verbal communication skills to coordinate with internal stakeholders and document maintenance results through accurate technical reports.
• Strong interpersonal and communication skills for mentoring, client engagement, and inter-departmental collaboration.
• Proven capability to lead and guide technicians and assistant engineers in daily operations, training, and field discipline.
• Demonstrates high accountability, professionalism, and readiness to take initiative under limited supervision.
• Ability to evaluate issues on-site and make appropriate technical and operational decisions with sound judgment and proper escalation when required.
• Familiarity with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and adherence to regulatory and internal safety standards.
• Commitment to following SOPs, maintenance operating standards (MOS), and company procedures consistently.

Get to Know the Team

The Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. We believe in insights from user behavior and data analysis to foster a positive experience for everyone involved with Grab, from driver and delivery-partners to merchant-partners and consumers. As a member of this team, you'll be collaborating across teams and contributing to the strategic advancement of the platform's quality and experience.

You will report to Manager, Platform Quality & Experience; this role is based Petaling Jaya.

Get to Know the Role

This is a high-impact role within Grab, focused on improving marketplace and operational efficiency across the platform, with a mandate to make that experience faster, more reliable, and more efficient for all parties involved.

You will use deep analytical rigor to diagnose inefficiencies and translate findings into concrete, actionable changes — while leading those changes end-to-end with cross-functional stakeholders.

If you are someone who is energized by complex, ambiguous problems, loves getting into the details of data, and can translate analysis into action, you will thrive in this role.

The Critical Tasks You Will Perform

• Data-Driven Insight Generation: Own the analytical workstream — independently build queries, construct dashboards, and conduct deep dives to surface insights that drive decision-making. You are expected to be hands-on with data, not just a consumer of reports.
• Policy Development & Optimization: Identify gaps and inefficiencies in existing platform policies through data analysis, and develop or iterate on policies that are fair, operationally sound, and improve outcomes for users on the platform.
• Project Leadership: Lead cross-functional projects from problem framing through to implementation and measurement. Align stakeholders across teams such as Strategy, Commercial, Operations, Product on problem definitions, proposed solutions, and success metrics.

This Data Operations Analyst is responsible for data input validation and data cleaning focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health and Beauty Products). As a Data Operations Analyst at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders